Solved: Re: controleur virtual with 8.3.143

Dhikra Marghli · ‎02-12-2019

Hello

I have controleur virtual with 8.3.143 and i have a acces point 1815i with 8.3.111

So i need what configuration in controller or in access point that allow access point joind to controlleur because is not joined

.what ares comand can be used in acces point or in controller !!

thanks in advanced

Sandeep Choudhary · ‎02-13-2019

paste the sh version form AP

Also paste the bootup process from AP console.

Regards

Dont forget to arte helpful posts

View solution in original post

Sandeep Choudhary · ‎02-13-2019

make sure you set the correct time setting on WLC.

View solution in original post

Sandeep Choudhary · ‎02-13-2019

Hi,

One more thing about the WLC license. you need to activate the license and accept the EULA.

go to Management > Software Activation > Licenses and accept EULA

Regards

Dont forget to rate helpful posts

View solution in original post

Dhikra Marghli · ‎02-12-2019

what command can be configure in controller or in acces point !!

what can be give ti help me !

thanks in advance

Leo Laohoo · ‎02-12-2019

Post the complete output to the following commands:

WLC: sh sysinfo;
WLC: sh time;
WLC: sh license all

Dhikra Marghli · ‎02-13-2019

(Cisco Controller) >show sysinfo

Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 8.3.143.0
RTOS Version..................................... 8.3.143.0
Bootloader Version............................... 8.3.15.96
Emergency Image Version.......................... 8.3.143.0

OUI File Update Time............................. Sun Sep 07 10:44:07 IST 2014

Build Type....................................... DATA + WPS

System Name...................................... controlleur
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1631
IP Address....................................... 1.1.1.111
IPv6 Address..................................... ::
System Up Time................................... 0 days 0 hrs 4 mins 14 secs
System Timezone Location.........................
System Stats Realtime Interval................... 5
System Stats Normal Interval..................... 180

--More-- or (q)uit

Configured Country............................... TN - Tunisia

State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Enabled
Number of WLANs.................................. 1
Number of Active Clients......................... 0

OUI Classification Failure Count................. 0

Burned-in MAC Address............................ 00:0C:29:C8:E9:71
Maximum number of APs supported.................. 200
System Nas-Id....................................
WLC MIC Certificate Types........................ SHA1
Licensing Type................................... RTU
vWLC config...................................... Small

(Cisco Controller) >
///////////////////////////////////////////////////////////////////
Cisco Controller) >show time

Time............................................. Wed Feb 13 06:48:04 2019

Timezone delta................................... 0:0
Timezone location................................

NTP Servers
NTP Polling Interval......................... 3600

Index NTP Key Index NTP Server Status NTP Msg Auth Status
------- ----------------------------------------------------------------------------------------------
1 0 1.1.1.1 In Progress AUTH DISABLED

///////////////////////////////////////////////////////////////////////
Cisco Controller) >show license all

Feature name: ap_count
License type: Evaluation
License Eula: Not Accepted
Evaluation total period: 12 weeks 6 days
Evaluation period left: 89 days
License state: Active, Not-In-Use
License Nodelocked: Yes
RTU License Count: 200

==================================
Total available count : 200
Total inuse count : 0
//////////////////////////////////////////////////
Cisco Controller) >show ap join stats summary all

Number of APs.............................................. 1

Base Mac AP EthernetMac AP Name IP Address Status
00:fc:ba:67:49:c0 N A AP28AC.9E89.48E0 1.1.1.25 Not Joined

////////////////////////////////////////////////////////////
(Cisco Controller) >show interface summary

Number of Interfaces.......................... 4

Interface Name Port Vlan Id IP Address Type Ap Mgr Guest
-------------------------------- ---- -------- --------------- ------- ------ -----
management 1 untagged 1.1.1.111 Static Yes N/A
service-port N/A N/A 192.168.100.2 Static No N/A
virtual N/A N/A 10.12.12.1 Static No N/A
wifi-data - untagged 0.0.0.0 Dynamic No N/A

/////////////////////////////////////////////////////////////////////////////////

wa have only vlan : 1.1.1.0 /24 and we have a router
i ask you what DHCP is configured :: i configured DHCP internal or DHCP external !!!
2) what configured in acces point or controler that allow AP joiund to controler!!!

and version 8.3.143 don't used interface web option " internal DHCP server"

Sandeep Choudhary · ‎02-13-2019

paste the sh version form AP

Also paste the bootup process from AP console.

Regards

Dont forget to arte helpful posts

Dhikra Marghli · ‎02-13-2019

cisco AIR-AP1815I-I-K9 ARMv7 Processor rev 5 (v7l) with 1015956/820560K bytes of memory.
Processor board ID FGL2209B3S7
AP Running Image : 8.3.111.0
Primary Boot Image : 8.3.111.0
Backup Boot Image : 0.0.0.0
1 Gigabit Ethernet interfaces
2 802.11 Radios
Radio FW version : 8edf74e05d634a962e683454e8fc1be2
NSS FW version : not available

Base ethernet MAC Address : 28:AC:9E:89:48:E0
Part Number : 0-0000-00
PCA Assembly Number : 074-105850-02
PCA Revision Number : 0
PCB Serial Number : FOC22080U65
Top Assembly Part Number : 074-105850-02
Top Assembly Serial Number : FGL2209B3S7
Top Revision Number : A0
Product/Model Number : AIR-AP1815I-I-K9

Sandeep Choudhary · ‎02-13-2019

make sure you set the correct time setting on WLC.

Dhikra Marghli · ‎02-13-2019

i can give e debug fromCONTROLLER so i need what is the problem and what can be a solution that allo AP joind to controller !

(Cisco Controller) >debug capwap errors enable

(Cisco Controller) >*spamApTask4: Feb 13 09:58:31.210: 00:fc:ba:67:49:c0 Unable to get Ap mode in Join request

*spamApTask4: Feb 13 09:58:31.211: 00:fc:ba:67:49:c0 Failed to allocate database entry for AP 1.1.1.25:5264

*spamApTask4: Feb 13 09:58:31.211: 00:fc:ba:67:49:c0 Failed to add database entry for 1.1.1.25:5264

*spamApTask4: Feb 13 09:58:31.211: 00:fc:ba:67:49:c0 State machine handler: Failed to process msg type = 3 state = 0 from 1.1.1.25:5264

*spamApTask4: Feb 13 09:58:31.211: 00:fc:ba:67:49:c0 Failed to parse CAPWAP packet from 1.1.1.25:5264

*spamApTask4: Feb 13 09:58:35.905: 00:fc:ba:67:49:c0 Unable to get Ap mode in Join request

*spamApTask4: Feb 13 09:58:35.906: 00:fc:ba:67:49:c0 Failed to allocate database entry for AP 1.1.1.25:5264

*spamApTask4: Feb 13 09:58:35.906: 00:fc:ba:67:49:c0 Failed to add database entry for 1.1.1.25:5264

*spamApTask4: Feb 13 09:58:35.906: 00:fc:ba:67:49:c0 State machine handler: Failed to process msg type = 3 state = 0 from 1.1.1.25:5264

*spamApTask4: Feb 13 09:58:35.906: 00:fc:ba:67:49:c0 Failed to parse CAPWAP packet from 1.1.1.25:5264
Cisco Controller) >debug capwap errors enable

(Cisco Controller) >*spamApTask4: Feb 13 09:59:27.988: 00:fc:ba:67:49:c0 DTLS connection was closed
*spamApTask4: Feb 13 09:59:32.768: 00:fc:ba:67:49:c0 ApModel: AIR-AP1815I-I-K9

*spamApTask4: Feb 13 09:59:42.489: 00:fc:ba:67:49:c0 Unable to get Ap mode in Join request

*spamApTask4: Feb 13 09:59:42.490: 00:fc:ba:67:49:c0 Failed to allocate database entry for AP 1.1.1.25:5264

*spamApTask4: Feb 13 09:59:42.490: 00:fc:ba:67:49:c0 Failed to add database entry for 1.1.1.25:5264

*spamApTask4: Feb 13 09:59:42.490: 00:fc:ba:67:49:c0 State machine handler: Failed to process msg type = 3 state = 0 from 1.1.1.25:5264

*spamApTask4: Feb 13 09:59:42.491: 00:fc:ba:67:49:c0 Failed to parse CAPWAP packet from 1.1.1.25:5264

*spamApTask4: Feb 13 09:59:47.184: 00:fc:ba:67:49:c0 Unable to get Ap mode in Join request

*spamApTask4: Feb 13 09:59:47.184: 00:fc:ba:67:49:c0 Failed to allocate database entry for AP 1.1.1.25:5264

*spamApTask4: Feb 13 09:59:47.184: 00:fc:ba:67:49:c0 Failed to add database entry for 1.1.1.25:5264

*spamApTask4: Feb 13 09:59:47.184: 00:fc:ba:67:49:c0 State machine handler: Failed to process msg type = 3 state = 0 from 1.1.1.25:5264

*spamApTask4: Feb 13 09:59:47.184: 00:fc:ba:67:49:c0 Failed to parse CAPWAP packet from 1.1.1.25:5264

/////////////////////////////////////////////////////////////////////

(Cisco Controller) >debug capwap events enable

(Cisco Controller) >*spamApTask4: Feb 13 10:00:39.262: 00:fc:ba:67:49:c0 DTLS connection was closed
*spamApTask4: Feb 13 10:00:39.262: 00:fc:ba:67:49:c0 DTLS connection closed event receivedserver (1.1.1.111/5246) client (1.1.1.25/5264)
*spamApTask4: Feb 13 10:00:39.262: 00:fc:ba:67:49:c0 No entry exists for AP (1.1.1.25/5264)
*spamApTask4: Feb 13 10:00:39.262: 28:ac:9e:89:48:e0 Deleting AP entry 1.1.1.25:5264 from temporary database.
*spamApTask4: Feb 13 10:00:44.053: 00:fc:ba:67:49:c0 Discovery Request from 1.1.1.25:5264

*spamApTask4: Feb 13 10:00:44.053: 00:fc:ba:67:49:c0 ApModel: AIR-AP1815I-I-K9

*spamApTask4: Feb 13 10:00:44.053: 00:fc:ba:67:49:c0 Join Priority Processing status = 0, Incoming Ap's Priority 1, MaxLrads = 200, MaxLicense=200 joined Aps =0
*spamApTask4: Feb 13 10:00:44.053: 00:fc:ba:67:49:c0 apType = 66 apModel: AIR-AP1815I-I-K9

*spamApTask4: Feb 13 10:00:44.053: 00:fc:ba:67:49:c0 apType: Ox42 bundleApImageVer: 8.3.143.0
*spamApTask4: Feb 13 10:00:44.053: 00:fc:ba:67:49:c0 version:8 release:3 maint:143 build:0
*spamApTask4: Feb 13 10:00:44.053: 00:fc:ba:67:49:c0 Discovery Response sent to 1.1.1.25 port 5264

*spamApTask4: Feb 13 10:00:44.053: 00:fc:ba:67:49:c0 Discovery Response sent to 1.1.1.25:5264

*spamApTask4: Feb 13 10:00:53.519: 28:ac:9e:89:48:e0 DTLS connection not found, creating new connection for 1.1.1.25 (5264) 1.1.1.111 (5246)

*spamApTask4: Feb 13 10:00:53.765: 28:ac:9e:89:48:e0 DTLS Session established server (1.1.1.111:5246), client (1.1.1.25:5264)
*spamApTask4: Feb 13 10:00:53.765: 28:ac:9e:89:48:e0 Starting wait join timer for AP: 1.1.1.25:5264

*spamApTask4: Feb 13 10:00:53.771: 00:fc:ba:67:49:c0 Join Request from 1.1.1.25:5264

*spamApTask4: Feb 13 10:00:53.771: 00:fc:ba:67:49:c0 Unable to get Ap mode in Join request

*spamApTask4: Feb 13 10:00:53.771: 00:fc:ba:67:49:c0 Allocate database entry for AP 1.1.1.25:5264, already allocated index 65535

*spamApTask4: Feb 13 10:00:53.771: 00:fc:ba:67:49:c0 AP Allocate request at index ffff
*spamApTask4: Feb 13 10:00:53.772: 00:fc:ba:67:49:c0 Failed to allocate database entry for AP 1.1.1.25:5264

*spamApTask4: Feb 13 10:00:53.772: 00:fc:ba:67:49:c0 Failed to add database entry for 1.1.1.25:5264

*spamApTask4: Feb 13 10:00:53.772: 00:fc:ba:67:49:c0 Join Request failed!

*spamApTask4: Feb 13 10:00:53.772: 00:fc:ba:67:49:c0 State machine handler: Failed to process msg type = 3 state = 0 from 1.1.1.25:5264

*spamApTask4: Feb 13 10:00:53.772: 00:fc:ba:67:49:c0 Failed to parse CAPWAP packet from 1.1.1.25:5264

*spamApTask4: Feb 13 10:00:58.462: 00:fc:ba:67:49:c0 Join Request from 1.1.1.25:5264

*spamApTask4: Feb 13 10:00:58.462: 00:fc:ba:67:49:c0 Unable to get Ap mode in Join request

*spamApTask4: Feb 13 10:00:58.462: 00:fc:ba:67:49:c0 Allocate database entry for AP 1.1.1.25:5264, already allocated index 65535

*spamApTask4: Feb 13 10:00:58.462: 00:fc:ba:67:49:c0 AP Allocate request at index ffff
*spamApTask4: Feb 13 10:00:58.462: 00:fc:ba:67:49:c0 Failed to allocate database entry for AP 1.1.1.25:5264

*spamApTask4: Feb 13 10:00:58.462: 00:fc:ba:67:49:c0 Failed to add database entry for 1.1.1.25:5264

*spamApTask4: Feb 13 10:00:58.462: 00:fc:ba:67:49:c0 Join Request failed!

*spamApTask4: Feb 13 10:00:58.462: 00:fc:ba:67:49:c0 State machine handler: Failed to process msg type = 3 state = 0 from 1.1.1.25:5264

Dhikra Marghli · ‎02-13-2019

(Cisco Controller) >show time

Time............................................. Wed Feb 13 10:08:15 2019

Timezone delta................................... 0:0
Timezone location................................ (GMT) London, Lisbon, Dublin, Edinburgh

NTP Servers
NTP Polling Interval......................... 3600

Index NTP Key Index NTP Server Status NTP Msg Auth Status
------- ----------------------------------------------------------------------------------------------
1 0 1.1.1.1 In Progress AUTH DISABLED

is correcte time

Sandeep Choudhary · ‎02-13-2019

Hi,

One more thing about the WLC license. you need to activate the license and accept the EULA.

go to Management > Software Activation > Licenses and accept EULA

Regards

Dont forget to rate helpful posts