02-12-2019 06:41 AM - edited 07-05-2021 09:50 AM
Hello
I have controleur virtual with 8.3.143 and i have a acces point 1815i with 8.3.111
So i need what configuration in controller or in access point that allow access point joind to controlleur because is not joined
.what ares comand can be used in acces point or in controller !!
thanks in advanced
Solved! Go to Solution.
02-13-2019 12:40 AM
paste the sh version form AP
Also paste the bootup process from AP console.
Regards
Dont forget to arte helpful posts
02-13-2019 01:02 AM - edited 02-13-2019 01:03 AM
02-13-2019 01:19 AM
Hi,
One more thing about the WLC license. you need to activate the license and accept the EULA.
go to Management > Software Activation > Licenses and accept EULA
Regards
Dont forget to rate helpful posts
02-12-2019 10:47 AM
what command can be configure in controller or in acces point !!
what can be give ti help me !
thanks in advance
02-12-2019 12:01 PM - edited 02-12-2019 10:32 PM
Post the complete output to the following commands:
02-13-2019 12:08 AM - edited 02-13-2019 12:41 AM
(Cisco Controller) >show sysinfo
Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 8.3.143.0
RTOS Version..................................... 8.3.143.0
Bootloader Version............................... 8.3.15.96
Emergency Image Version.......................... 8.3.143.0
OUI File Update Time............................. Sun Sep 07 10:44:07 IST 2014
Build Type....................................... DATA + WPS
System Name...................................... controlleur
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1631
IP Address....................................... 1.1.1.111
IPv6 Address..................................... ::
System Up Time................................... 0 days 0 hrs 4 mins 14 secs
System Timezone Location.........................
System Stats Realtime Interval................... 5
System Stats Normal Interval..................... 180
--More-- or (q)uit
Configured Country............................... TN - Tunisia
State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Enabled
Number of WLANs.................................. 1
Number of Active Clients......................... 0
OUI Classification Failure Count................. 0
Burned-in MAC Address............................ 00:0C:29:C8:E9:71
Maximum number of APs supported.................. 200
System Nas-Id....................................
WLC MIC Certificate Types........................ SHA1
Licensing Type................................... RTU
vWLC config...................................... Small
(Cisco Controller) >
///////////////////////////////////////////////////////////////////
Cisco Controller) >show time
Time............................................. Wed Feb 13 06:48:04 2019
Timezone delta................................... 0:0
Timezone location................................
NTP Servers
NTP Polling Interval......................... 3600
Index NTP Key Index NTP Server Status NTP Msg Auth Status
------- ----------------------------------------------------------------------------------------------
1 0 1.1.1.1 In Progress AUTH DISABLED
///////////////////////////////////////////////////////////////////////
Cisco Controller) >show license all
Feature name: ap_count
License type: Evaluation
License Eula: Not Accepted
Evaluation total period: 12 weeks 6 days
Evaluation period left: 89 days
License state: Active, Not-In-Use
License Nodelocked: Yes
RTU License Count: 200
==================================
Total available count : 200
Total inuse count : 0
//////////////////////////////////////////////////
Cisco Controller) >show ap join stats summary all
Number of APs.............................................. 1
Base Mac AP EthernetMac AP Name IP Address Status
00:fc:ba:67:49:c0 N A AP28AC.9E89.48E0 1.1.1.25 Not Joined
////////////////////////////////////////////////////////////
(Cisco Controller) >show interface summary
Number of Interfaces.......................... 4
Interface Name Port Vlan Id IP Address Type Ap Mgr Guest
-------------------------------- ---- -------- --------------- ------- ------ -----
management 1 untagged 1.1.1.111 Static Yes N/A
service-port N/A N/A 192.168.100.2 Static No N/A
virtual N/A N/A 10.12.12.1 Static No N/A
wifi-data - untagged 0.0.0.0 Dynamic No N/A
/////////////////////////////////////////////////////////////////////////////////
wa have only vlan : 1.1.1.0 /24 and we have a router
i ask you what DHCP is configured :: i configured DHCP internal or DHCP external !!!
2) what configured in acces point or controler that allow AP joiund to controler!!!
and version 8.3.143 don't used interface web option " internal DHCP server"
02-13-2019 12:40 AM
paste the sh version form AP
Also paste the bootup process from AP console.
Regards
Dont forget to arte helpful posts
02-13-2019 12:45 AM
cisco AIR-AP1815I-I-K9 ARMv7 Processor rev 5 (v7l) with 1015956/820560K bytes of memory.
Processor board ID FGL2209B3S7
AP Running Image : 8.3.111.0
Primary Boot Image : 8.3.111.0
Backup Boot Image : 0.0.0.0
1 Gigabit Ethernet interfaces
2 802.11 Radios
Radio FW version : 8edf74e05d634a962e683454e8fc1be2
NSS FW version : not available
Base ethernet MAC Address : 28:AC:9E:89:48:E0
Part Number : 0-0000-00
PCA Assembly Number : 074-105850-02
PCA Revision Number : 0
PCB Serial Number : FOC22080U65
Top Assembly Part Number : 074-105850-02
Top Assembly Serial Number : FGL2209B3S7
Top Revision Number : A0
Product/Model Number : AIR-AP1815I-I-K9
02-13-2019 01:02 AM - edited 02-13-2019 01:03 AM
make sure you set the correct time setting on WLC.
02-13-2019 01:04 AM
i can give e debug fromCONTROLLER so i need what is the problem and what can be a solution that allo AP joind to controller !
(Cisco Controller) >debug capwap errors enable
(Cisco Controller) >*spamApTask4: Feb 13 09:58:31.210: 00:fc:ba:67:49:c0 Unable to get Ap mode in Join request
*spamApTask4: Feb 13 09:58:31.211: 00:fc:ba:67:49:c0 Failed to allocate database entry for AP 1.1.1.25:5264
*spamApTask4: Feb 13 09:58:31.211: 00:fc:ba:67:49:c0 Failed to add database entry for 1.1.1.25:5264
*spamApTask4: Feb 13 09:58:31.211: 00:fc:ba:67:49:c0 State machine handler: Failed to process msg type = 3 state = 0 from 1.1.1.25:5264
*spamApTask4: Feb 13 09:58:31.211: 00:fc:ba:67:49:c0 Failed to parse CAPWAP packet from 1.1.1.25:5264
*spamApTask4: Feb 13 09:58:35.905: 00:fc:ba:67:49:c0 Unable to get Ap mode in Join request
*spamApTask4: Feb 13 09:58:35.906: 00:fc:ba:67:49:c0 Failed to allocate database entry for AP 1.1.1.25:5264
*spamApTask4: Feb 13 09:58:35.906: 00:fc:ba:67:49:c0 Failed to add database entry for 1.1.1.25:5264
*spamApTask4: Feb 13 09:58:35.906: 00:fc:ba:67:49:c0 State machine handler: Failed to process msg type = 3 state = 0 from 1.1.1.25:5264
*spamApTask4: Feb 13 09:58:35.906: 00:fc:ba:67:49:c0 Failed to parse CAPWAP packet from 1.1.1.25:5264
Cisco Controller) >debug capwap errors enable
(Cisco Controller) >*spamApTask4: Feb 13 09:59:27.988: 00:fc:ba:67:49:c0 DTLS connection was closed
*spamApTask4: Feb 13 09:59:32.768: 00:fc:ba:67:49:c0 ApModel: AIR-AP1815I-I-K9
*spamApTask4: Feb 13 09:59:42.489: 00:fc:ba:67:49:c0 Unable to get Ap mode in Join request
*spamApTask4: Feb 13 09:59:42.490: 00:fc:ba:67:49:c0 Failed to allocate database entry for AP 1.1.1.25:5264
*spamApTask4: Feb 13 09:59:42.490: 00:fc:ba:67:49:c0 Failed to add database entry for 1.1.1.25:5264
*spamApTask4: Feb 13 09:59:42.490: 00:fc:ba:67:49:c0 State machine handler: Failed to process msg type = 3 state = 0 from 1.1.1.25:5264
*spamApTask4: Feb 13 09:59:42.491: 00:fc:ba:67:49:c0 Failed to parse CAPWAP packet from 1.1.1.25:5264
*spamApTask4: Feb 13 09:59:47.184: 00:fc:ba:67:49:c0 Unable to get Ap mode in Join request
*spamApTask4: Feb 13 09:59:47.184: 00:fc:ba:67:49:c0 Failed to allocate database entry for AP 1.1.1.25:5264
*spamApTask4: Feb 13 09:59:47.184: 00:fc:ba:67:49:c0 Failed to add database entry for 1.1.1.25:5264
*spamApTask4: Feb 13 09:59:47.184: 00:fc:ba:67:49:c0 State machine handler: Failed to process msg type = 3 state = 0 from 1.1.1.25:5264
*spamApTask4: Feb 13 09:59:47.184: 00:fc:ba:67:49:c0 Failed to parse CAPWAP packet from 1.1.1.25:5264
/////////////////////////////////////////////////////////////////////
(Cisco Controller) >debug capwap events enable
(Cisco Controller) >*spamApTask4: Feb 13 10:00:39.262: 00:fc:ba:67:49:c0 DTLS connection was closed
*spamApTask4: Feb 13 10:00:39.262: 00:fc:ba:67:49:c0 DTLS connection closed event receivedserver (1.1.1.111/5246) client (1.1.1.25/5264)
*spamApTask4: Feb 13 10:00:39.262: 00:fc:ba:67:49:c0 No entry exists for AP (1.1.1.25/5264)
*spamApTask4: Feb 13 10:00:39.262: 28:ac:9e:89:48:e0 Deleting AP entry 1.1.1.25:5264 from temporary database.
*spamApTask4: Feb 13 10:00:44.053: 00:fc:ba:67:49:c0 Discovery Request from 1.1.1.25:5264
*spamApTask4: Feb 13 10:00:44.053: 00:fc:ba:67:49:c0 ApModel: AIR-AP1815I-I-K9
*spamApTask4: Feb 13 10:00:44.053: 00:fc:ba:67:49:c0 Join Priority Processing status = 0, Incoming Ap's Priority 1, MaxLrads = 200, MaxLicense=200 joined Aps =0
*spamApTask4: Feb 13 10:00:44.053: 00:fc:ba:67:49:c0 apType = 66 apModel: AIR-AP1815I-I-K9
*spamApTask4: Feb 13 10:00:44.053: 00:fc:ba:67:49:c0 apType: Ox42 bundleApImageVer: 8.3.143.0
*spamApTask4: Feb 13 10:00:44.053: 00:fc:ba:67:49:c0 version:8 release:3 maint:143 build:0
*spamApTask4: Feb 13 10:00:44.053: 00:fc:ba:67:49:c0 Discovery Response sent to 1.1.1.25 port 5264
*spamApTask4: Feb 13 10:00:44.053: 00:fc:ba:67:49:c0 Discovery Response sent to 1.1.1.25:5264
*spamApTask4: Feb 13 10:00:53.519: 28:ac:9e:89:48:e0 DTLS connection not found, creating new connection for 1.1.1.25 (5264) 1.1.1.111 (5246)
*spamApTask4: Feb 13 10:00:53.765: 28:ac:9e:89:48:e0 DTLS Session established server (1.1.1.111:5246), client (1.1.1.25:5264)
*spamApTask4: Feb 13 10:00:53.765: 28:ac:9e:89:48:e0 Starting wait join timer for AP: 1.1.1.25:5264
*spamApTask4: Feb 13 10:00:53.771: 00:fc:ba:67:49:c0 Join Request from 1.1.1.25:5264
*spamApTask4: Feb 13 10:00:53.771: 00:fc:ba:67:49:c0 Unable to get Ap mode in Join request
*spamApTask4: Feb 13 10:00:53.771: 00:fc:ba:67:49:c0 Allocate database entry for AP 1.1.1.25:5264, already allocated index 65535
*spamApTask4: Feb 13 10:00:53.771: 00:fc:ba:67:49:c0 AP Allocate request at index ffff
*spamApTask4: Feb 13 10:00:53.772: 00:fc:ba:67:49:c0 Failed to allocate database entry for AP 1.1.1.25:5264
*spamApTask4: Feb 13 10:00:53.772: 00:fc:ba:67:49:c0 Failed to add database entry for 1.1.1.25:5264
*spamApTask4: Feb 13 10:00:53.772: 00:fc:ba:67:49:c0 Join Request failed!
*spamApTask4: Feb 13 10:00:53.772: 00:fc:ba:67:49:c0 State machine handler: Failed to process msg type = 3 state = 0 from 1.1.1.25:5264
*spamApTask4: Feb 13 10:00:53.772: 00:fc:ba:67:49:c0 Failed to parse CAPWAP packet from 1.1.1.25:5264
*spamApTask4: Feb 13 10:00:58.462: 00:fc:ba:67:49:c0 Join Request from 1.1.1.25:5264
*spamApTask4: Feb 13 10:00:58.462: 00:fc:ba:67:49:c0 Unable to get Ap mode in Join request
*spamApTask4: Feb 13 10:00:58.462: 00:fc:ba:67:49:c0 Allocate database entry for AP 1.1.1.25:5264, already allocated index 65535
*spamApTask4: Feb 13 10:00:58.462: 00:fc:ba:67:49:c0 AP Allocate request at index ffff
*spamApTask4: Feb 13 10:00:58.462: 00:fc:ba:67:49:c0 Failed to allocate database entry for AP 1.1.1.25:5264
*spamApTask4: Feb 13 10:00:58.462: 00:fc:ba:67:49:c0 Failed to add database entry for 1.1.1.25:5264
*spamApTask4: Feb 13 10:00:58.462: 00:fc:ba:67:49:c0 Join Request failed!
*spamApTask4: Feb 13 10:00:58.462: 00:fc:ba:67:49:c0 State machine handler: Failed to process msg type = 3 state = 0 from 1.1.1.25:5264
02-13-2019 01:15 AM
(Cisco Controller) >show time
Time............................................. Wed Feb 13 10:08:15 2019
Timezone delta................................... 0:0
Timezone location................................ (GMT) London, Lisbon, Dublin, Edinburgh
NTP Servers
NTP Polling Interval......................... 3600
Index NTP Key Index NTP Server Status NTP Msg Auth Status
------- ----------------------------------------------------------------------------------------------
1 0 1.1.1.1 In Progress AUTH DISABLED
is correcte time
02-13-2019 01:19 AM
Hi,
One more thing about the WLC license. you need to activate the license and accept the EULA.
go to Management > Software Activation > Licenses and accept EULA
Regards
Dont forget to rate helpful posts
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