CTVM AP 2.4 Ghz

[Murad*]

hi

i have CTVM and the network working normally but just with 5 ghz and the 2.4 don't work ?

how i can activated it ?

[Leo Laohoo]

Is 802.11b enabled?

[Murad*]

yes it is , but when i chose >>
wireless >> 802.11b/g/n i didnt found any AP connected with CTVM ?

[Murad*]

[CWolf1]

Maybe the APs are in the wrong Regulatory Domain?

[Murad*]

no its in US R.D , i use it with the different WLC 2504 and it work in this domain with tow signal

[CWolf1]

1. Go to Monitor > All APs > Detail
2. Pick the AP in question and go to the Interfaces tab.
3. Look under Radio Interfaces and then look at the number of Radio Slots. Take a screenshot of this tab.

[Murad*]

[CWolf1]

Just as suspected. Look at the right-most column. It says 802.11 b/g/n is "Not Supported".

Under the Inventory tab, post the screen-shot.

[Murad*]

yes i noticed that but how i can fix this if i can ?

[CWolf1]

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@Murad* wrote:
yes i noticed that but how i can fix this if i can ?

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I still suspect you have a Regulatory Domain issue.  

1.  Take a screenshot of the Inventory tab; 

2.  Go to Wireless > Country and take a screen shot of the top page.

[Murad*]

[CWolf1]

AP has the Regulatory Domain for Europe, "-E".
WLC is configured for the US.
What happens if you disable US and enable, say France?

[Murad*]

i do it that but now the 5Ghz stop working but 2.4Ghz work normally !

[CWolf1]

Did you disable US?