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Data not showing in the security risk interferers Report in Cisco Prime Infrastructure after the Upgrade of WLC

BhaskarDS
Level 1
Level 1

Issue: After the upgrade of the WLC to 8.10.112.0 version, the report is not showing any data in the Cisco Prime infrastructure Under Report Launch Pad -> Clean Air -> Security Risk Interferers.

 

Analysis done:

-- Installed the latest device pack and the maintenance release in the Prime.

-- Removed and re-added the WLC in the prime.

-- Restarted the services. The WLC whenever downgraded to earlier version 8.3, the report will show.

 

Is that feature doesn't support in the 8.8 and later versions of WLC ? Is cause whenever it is downgraded to lower version, the report will show. Is there any bug related to that ?

1 Reply 1

marce1000
VIP
VIP

 

 - Perhaps the procedure to get these data has changed :

   https://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/3-7/user/guide/bk_CiscoPrimeInfrastructure_3_7_0_User_Guide/bk_CiscoPrimeInfrastructure_3_7_0_User_Guide_chapter_01100.html#task_1156759

 M.



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