Hostname Unknown after WLC 3504 SW Update Release 8.10.112.0

[Alexander S.]

Hello,

after WLC 3503 Update to 8.10.112.0 is the Hostname Field Unknow. What is the Issue? In 8.5.140. we´ve got no Problem with that. Can Some one Help?`

Thanks a lot.

[marce1000]

 - Not sure about the cause, but is it possible to set the hostname again ?

   M.

[merlin76]

I think he means the hostname column under client view. I had the same issue with ME 8.10.112.0, local profiling seems to be broken. I needed to downgrade to 8.10.105.0 to make it work again.

[Alexander S.]

Yes, you´re right, the columns Host Name are "Unknown" and Client Type "Unclassified". I´ve got this Problem on 4 of my WLC´s 3504. :/

Look at the Pic that I added.

Thanks a lot!

[marce1000]

 - Go to WLANs tab \  WLAN ID \ Advanced look for Local Client Profiling and check the box for HTTP profiling , and or make sure it still enabled. It could be that the upgraded flipped it. Repeat for other Wlan's if needed.

 M.

[Alexander S.]

Hi Marce,

thanks, but I checked allready this Points. DHCP & HTTP Profiling is checked. DHCP Addr. Assignment is checked too. 

[marce1000]

 - Could you try flipping the settings yourself off/on , see if that makes any difference.

   M.

[Alexander S.]

Hi,

no positive result. If I switch the Controller Config Boot Image to 8.5.140.0, than everything works! Buggy 8.10.112.0?

[Scott Fella]

Couple things to try also is another 8.10 release and or upload the OUI to the controller and see if that helps or not.

[merlin76]

I would try previous 8.10.105.0 release, it is working fine here. Local profiling is defective in 8.10.112.0, didn't had the time yet to create a TAC case with Cisco to make them fill a bug report.