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Beginner

I can't see Cisco Air Provisoning SSID in Mobility Express

Hello.

I usally use only console to Cisco mobility express AP settings. So I don't know CiscoAirProvision.

But Today, My customer ask me that how to use Cisco Air Provision web configuration.

My customer can't not saw any default SSID(Cisco Air Provison).

I already updated Customer's APs from 8.5 to 8.10 and reset APs and delivery to customer. So My Customer's AP is not first boot. 

I am suspicious that SSID is not occurring because it is not the first boot.

No matter how much I take out an AP and reset it, CiscoAirProvisioning does not appear.

Please advise to me.

1 ACCEPTED SOLUTION

Accepted Solutions
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Go for a stable version and then give a try: 8.10.130.0

 

https://software.cisco.com/download/home/286306794/type/286289839/release/8.10.130.0

 

Regards

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View solution in original post

9 REPLIES 9
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Beginner

Ah, I tried to reset ME AP&Controller many times..

I can see CiscoAirProvisioning. I can access SSID.

But I can't access https://192.168.1.2/ (default gateway) but I can ping 192.168.1.2..

 

 

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Thank your advice.

But I failed to access CiscoAirProvision..

I tried access https://192.168.1.1 or http service and ping.

I can't access https, ping, http...

192.168.1.2 also can't https, http. (can ping)

 

 

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can you try to access # mobilityexpress.cisco #

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I already tried this. But I can't access.

I tried ME 1815, ME 1830 on firmware 8.10.112.0. I also failed.

I will try another firmware version.

 

 

 

 

Highlighted

Go for a stable version and then give a try: 8.10.130.0

 

https://software.cisco.com/download/home/286306794/type/286289839/release/8.10.130.0

 

Regards

Dont forget to rate helpful posts

View solution in original post

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After updating AP to 8.10.130.0 and resetting, CiscoAirProvision works.

It seems to be a firmware issue.

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Hall of Fame Master

I know for the EWC which is similar to the ME, you need to have the ap connected to the network and also need to obtain a dhcp address first. The ap seems to look for this before you can access the wizard in the UI.
-Scott
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It does not work even if the IP is assigned to the AP. (I used DHCP Server to allocate ip)
It works normally after firmware update.

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