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Internal Logout page overriding Custom logout.html Page

ittechk4u1
Level 4
Level 4

Hello Experts,

I downloaded the Cisco sample custom page on Cisco WLC, but still I see that internal logout page is coming up.

Login Page and Login Failure page is working but Logout page is showing from internal webauth!!!! Means Internal Logout is taking precedence over custom logout page...Why?

Thanks in Advance!

1 Accepted Solution

Accepted Solutions

Sandeep Choudhary
VIP Alumni
VIP Alumni

I tested it with 8.0.140.0 and it working.

But make sure that you change this in logout.html page.

<form method="post" action="http://1.1.1.1/logout.html <blocked::http://1.1.1.1/logout.html> ">

instead use this:

<form method="post" action="http://1.1.1.1/logout.html">

Regards

Dont forget to rate helpful posts

View solution in original post

13 Replies 13

mustehsan
Level 1
Level 1

Hi,

Try this command

config custom-web logout-popup disable

Yes, I used this command but still its showing the internal logout page.

Thanks

Double check the html code.  Also move the logout to the failed and see if you see the failed. That would also fell you if the html code is the issue. 

-Scott

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-Scott
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If i move the logout page to Login Failure Page then its working means it showing the correct web page.

Regards

Yes. So if the logout page is moved to the failed and you attempt to connect with bad credentials, you should see the logout page. Then we know the code is okay. I would check the .tar file you uploaded to make sure the logout file is there in case this test didn't work. 

-Scott 

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-Scott
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Hi Scott,

Once I moved the logout page to Failed and entered wrong password in webpage then I saw the correct custom logout page. Means html Code is correct.

Thanks

Then it's most likely a bug on the code. Either try a different code or open up a tac case so they can file a bug id if one doesn't exist and or tell you what code you can try. Nothing more you can do here.

-Scott 

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-Scott
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HI Scott,

I tried with 8.0.121.0 and 8.0.133.0 SW version but still the same error, I suspect its something wrong with my html page....

Could you please check my html page, if its correct or i am doing something wrong.

Thanks

Let me check it later today. 

-Scott

-Scott
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Thank you Scott :)

Scott Fella
Hall of Fame
Hall of Fame

I have never had an issue with custom pages, but the logout doesn't appear on many new devices, so entering the command mustehsan mentioned would work.

-Scott

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-Scott
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Sandeep Choudhary
VIP Alumni
VIP Alumni

I tested it with 8.0.140.0 and it working.

But make sure that you change this in logout.html page.

<form method="post" action="http://1.1.1.1/logout.html <blocked::http://1.1.1.1/logout.html> ">

instead use this:

<form method="post" action="http://1.1.1.1/logout.html">

Regards

Dont forget to rate helpful posts

ittechk4u1
Level 4
Level 4

It worked for me with same version. Thanks

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