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Ip Phone 6921 Not showing call history

Hi All

We have configured 2921 router, CME 9.1 and  ip phone 6921 all phone is registered  and every thing is working fine . But the some phone is not showing Missed call history  

Ip phone firmware version :  cmterm-69xx-sccp.9-1-1-0

 

And one more question Possible to Delete ip phone 7945 at a time all voice message in  via CUE  .because the ip phone message is full.

 

Please update ASNP

Thank You

 

 

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