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Cisco Employee

iPhone X/Xr iOS 12 can't connect to Mobility Express Network Aironet 1815w

Hello,

I just set up a mobility express network in my home consisting of three 1815w APs.

Network works great, all laptops, macs, TVs, xbox, etc are seeing 400mb/s as expected...

 

HOWEVER...

The newer (X & Xr) iPhones in the home refuse to connect. They are running iOS 12, and say "unable to join network" or "wrong password" when trying to join. Sometimes they will join for a few seconds and then kick off. iPhone 7 has no problems connecting whatsoever.

 

Using WPA2 security.

I read somewhere about fast SSID switching being an issue, however I can't see that option in the ME GUI.

 

Please help!

 

 

2 REPLIES 2
Participant

Re: iPhone X/Xr iOS 12 can't connect to Mobility Express Network Aironet 1815w

Hi There,

 

You will need to do it in the CLI

config network fast-ssid-change { enable | disable}

 

Reference:

https://www.cisco.com/c/en/us/td/docs/wireless/access_point/mob_exp/83/cmd-ref/me_cr_book/me_sys_mgmt_cli.html?bookSearch=true

 

 

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Cisco Employee

Re: iPhone X/Xr iOS 12 can't connect to Mobility Express Network Aironet 1815w

Is it possible to do this without a physical controller? The network is just running off one of the APs being the master virtual controller.
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