Limited AP joined on WLC5760 with 1000 AP License

enrique.morales · ‎03-09-2016

Hi to everyone.

I´m stuck with my WLC 5760, I activate the evaluation license for 1000 AP, and after I join 26 AP´s the 27th does not join. I check with others AP and presents the same situation, not joining.

The AP have previously downloaded the firmware. I have the following setup:

WLC5760

Cisco IOS Software, IOS-XE Software, 5700 Series Wireless LAN Controller Software (CT5760-IPSERVICESK9-M), Version 03.06.03E RELEASE SOFTWARE (fc3)

Switch Ports Model              SW Version        SW Image              Mode
------ ----- -----              ----------        ----------            ----
*    1 6     AIR-CT5760         03.06.03E         ct5760-ipservicesk9   INSTALL

AP 3702

BOOTLDR: C3700 Boot Loader (AP3G2-BOOT-M) LoaderVersion 15.2(4)JB, RELEASE SOFTWARE (fc1)

AP58ac.78ae.e8a4 uptime is 2 minutes
System returned to ROM by power-on
System image file is "flash:/ap3g2-k9w8-mx.153-3.JN7/ap3g2-k9w8-xx.153-3.JN7"

I try to push the AP joining forcing with the capwap ap controller ip address, the AP and the WLC are in different subnet, but they are reachable, they are able to ping to each other, and after a few seconds, after the AP finish the process trying to join to the WLC, renews the IP address.

If I push the AP to other WLC joins without problem (the other WLC does not have any AP joined right now).

Any ideas of whats going on in this WLC? I attach some screens with the license information.

Thanks in advance.

Enrique

Sandeep Choudhary · ‎03-09-2016

console to ap, reboot it and paste the complete boot-up process here.

Regards

enrique.morales · ‎03-09-2016

Thx Sandeep!!

There you go....

IOS Bootloader - Starting system.
flash is writable
Tide XL MB - 40MB of flash
Xmodem file system is available.
flashfs[0]: 60 files, 8 directories
flashfs[0]: 0 orphaned files, 0 orphaned directories
flashfs[0]: Total bytes: 41158656
flashfs[0]: Bytes used: 13576704
flashfs[0]: Bytes available: 27581952
flashfs[0]: flashfs fsck took 10 seconds.
Base Ethernet MAC address: 58:ac:78:ae:e8:a4
Ethernet speed is 1000 Mb - FULL Duplex
Loading "flash:/ap3g2-k9w8-mx.153-3.JN7/ap3g2-k9w8-mx.153-3.JN7"...#########################

File "flash:/ap3g2-k9w8-mx.153-3.JN7/ap3g2-k9w8-mx.153-3.JN7" uncompressed and installed, entry point: 0x2003000
executing...

Secondary Bootloader - Starting system.
Montserrat Board
40MB format
Tide XL MB - 40MB of flash
Xmodem file system is available.
flashfs[0]: 60 files, 8 directories
flashfs[0]: 0 orphaned files, 0 orphaned directories
flashfs[0]: Total bytes: 41158656
flashfs[0]: Bytes used: 13576704
flashfs[0]: Bytes available: 27581952
flashfs[0]: flashfs fsck took 10 seconds.
flashfs[1]: 0 files, 1 directories
flashfs[1]: 0 orphaned files, 0 orphaned directories
flashfs[1]: Total bytes: 12257280
flashfs[1]: Bytes used: 1024
flashfs[1]: Bytes available: 12256256
flashfs[1]: flashfs fsck took 1 seconds.
Base Ethernet MAC address: 58:ac:78:ae:e8:a4
Unable to locate IOS image with name **xx**.
Boot CMD: 'boot flash:/ap3g2-k9w8-mx.153-3.JN7/ap3g2-k9w8-xx.153-3.JN7'
Loading "flash:/ap3g2-k9w8-mx.153-3.JN7/ap3g2-k9w8-xx.153-3.JN7"...###############################################
File "flash:/ap3g2-k9w8-mx.153-3.JN7/ap3g2-k9w8-xx.153-3.JN7" uncompressed and installed, entry point: 0x1003000
executing...

              Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.
           170 West Tasman Drive
           San Jose, California 95134-1706

Cisco IOS Software, C3700 Software (AP3G2-K9W8-M), Version 15.3(3)JN7, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2015 by Cisco Systems, Inc.
Compiled Tue 25-Aug-15 21:59 by prod_rel_team

Montserrat Board
40MB format
Tide XL MB - 40MB of flash
Initializing flashfs...
flashfs[2]: 60 files, 8 directories
flashfs[2]: 0 orphaned files, 0 orphaned directories
flashfs[2]: Total bytes: 40900608
flashfs[2]: Bytes used: 13576704
flashfs[2]: Bytes available: 27323904
flashfs[2]: flashfs fsck took 11 seconds.
flashfs[2]: Initialization complete.
flashfs[4]: 0 files, 1 directories
flashfs[4]: 0 orphaned files, 0 orphaned directories
flashfs[4]: Total bytes: 11999232
flashfs[4]: Bytes used: 1024
flashfs[4]: Bytes available: 11998208
flashfs[4]: flashfs fsck took 1 seconds.
flashfs[4]: Initialization complete.
Copying radio files from flash: to ram:
Copy in progress...CCCCC
Copy in progress...CCC
Copy in progress...CCCC
Copy in progress...CCCC
Copy in progress...CC
Copy in progress...CCCC
Copy in progress...CC
Copy in progress...CCCCCC
Copy in progress...CCCC
Copy in progress...CC
Uncompressing radio files...
...done Initializing flashfs.

Radio0 present 8764 8000 0 A8000000 A8010000 0
Rate table has 650 entries (20 legacy/224 11n/406 11ac)

POWER TABLE FILENAME = ram:/R2.bin

Radio1 present 8864 8000 0 80000000 80100000 4
POWER TABLE FILENAME = ram:/R5.bin

Radio2 not present 0 0 0 0 0 8
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

cisco AIR-CAP3702E-N-K9 (PowerPC) processor (revision A0) with 376810K/134656K bytes of memory.
Processor board ID FJC1948F2WM
PowerPC CPU at 800Mhz, revision number 0x2151
Last reset from power-on
LWAPP image version 10.2.131.0
1 Gigabit Ethernet interface
2 802.11 Radios

32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: 58:AC:78:AE:E8:A4
Part Number                          : 73-15397-01
PCA Assembly Number                  : 000-00000-00
PCA Revision Number                  :
PCB Serial Number                    : FOC19436ZTP
Top Assembly Part Number             : 068-05055-04
Top Assembly Serial Number           : FJC1948F2WM
Top Revision Number                  : A0
Product/Model Number                 : AIR-CAP3702E-N-K9
% crypto FIPS self test passed on interface Dot11Radio 0 (4)
*Mar 1 00:00:22.971: Loading Power Tables from ram:/R2.bin. Class = A
*Mar 1 00:00:22.971: record size of 3ss: 1168 read_ptr: 52EF17E

*Mar 1 00:00:28.035: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 1 (4)
*Mar 1 00:00:28.079: Loading Power Tables from ram:/R5.bin. Class = N
*Mar 1 00:00:28.079: record size of vht: 2904 read_ptr: 52EF17E

*Mar 1 00:00:28.243: Wait until the stile protocol list is initialized.

*Mar 1 00:00:29.483: Start STILE Activation

*Mar 1 00:00:31.387: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to down
*Mar 8 04:14:06.019: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C3700 Software (AP3G2-K9W8-M), Version 15.3(3)JN7, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2015 by Cisco Systems, Inc.
Compiled Tue 25-Aug-15 21:59 by prod_rel_team
*Mar 8 04:14:06.019:ine protocol on Interface Dot11Radio0, changed state to down
*Mar 8 04:14:12.387: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
*Mar 8 04:14:18.163: %LINK-6-UPDOWN: Interface BVI1, changed state to down
*Mar 8 04:14:19.339: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to down
*Mar 8 04:14:20.919: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to up
*Mar 8 04:14:20.919: %SOAP_FIPS-2-SELF_TEST_HW_SUCCESS: HW crypto FIPS self test passed (2-16)
*Mar 8 04:14:20.919: DPAA Initialization Complete
*Mar 8 04:14:20.919: %SYS-3-HARIKARI: Process DPAA INIT top-level routine exited
*Mar 8 04:14:22.919: %LINK-6-UPDOWN: Interface BVI1, changed state to up
*Mar 8 04:14:23.927: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to up
*Mar 8 04:14:24.563: Currently running a Release Image

*Mar 8 04:14:24.983: Using SHA-2 signed certificate for image signing validation.
*Mar 8 04:14:31.163: APAVC: Succeeded to activate all the STILE protocols.

*Mar 8 04:14:31.163: APAVC: Registering with CFT

*Mar 8 04:14:31.163: APAVC: CFT registration of delete callback succeeded

*Mar 8 04:14:31.163: APAVC: Reattaching Original Buffer pool for system use

*Mar 8 04:14:31.163: Pool-ReAtach: paks 42878 radio42270

*Mar 8 04:14:38.575: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Mar 8 04:14:38.575: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
Translating "CISCO-CAPWAP-CONTROLLER"...domain server (255.255.255.255)

*Mar 8 04:15:07.927: %CDP_PD-4-POWER_OK: 15.4 W power - NEGOTIATED inline power source
Translating "CISCO-CAPWAP-CONTROLLER"...domain server (255.255.255.255)

*Mar 8 04:15:09.027: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*Mar 8 04:15:10.027: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
*Mar 8 04:15:10.267: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up
*Mar 8 04:15:11.267: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up
Translating "CISCO-CAPWAP-CONTROLLER"...domain server (255.255.255.255)

Translating "CISCO-CAPWAP-CONTROLLER"...domain server (255.255.255.255)

Mar 8 04:16:07.931: %CDP_PD-4-POWER_OK: Full power - NEGOTIATED inline power source
*Mar 8 04:16:07.935: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to down
*Mar 8 04:16:07.943: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Mar 8 04:16:08.935: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Mar 8 04:16:08.967: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*Mar 8 04:16:08.975: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to down
Translating "CISCO-CAPWAP-CONTROLLER"...domain server (255.255.255.255)

*Mar 8 04:16:08.983: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Mar 8 04:16:09.967: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
*Mar 8 04:16:09.975: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
*Mar 8 04:16:10.003: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up
*Mar 8 04:16:11.003: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up
% Username: timeout expired!

enrique.morales · ‎03-14-2016

Hi all!!

I made a clean install on the WLC, and everything its working pretty good right now. I don´t know how to classify the issue.

Thanks for your support.