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Beginner

Lost AP license after WLC reload

Hi All, 

Observing strange issue : After reload of WLC in HA mode, observing some AP licenses disappeared from total AP license count.

steps followed for the change : 

- broke the HA 

- reloaded

- Disabled the unused ports ( as this was cause of change )

- rejoined the WLC in HA

- Done

post reload WLC was missing some AP license count.

I am running 8.5.140 version.

Model : 5508

 

Could you please help me how should I recover and what did miss.. ?

 

Regards

Sharath

 

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3 REPLIES 3
VIP Mentor

Re: Lost AP license after WLC reload

Sharath,

 

did you save the config before the controller restart ? if yes then...

I would recommand to open a TAC case.  That isn't right at all and probably there is something wrong with the WLC.

 

Regards

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Beginner

Re: Lost AP license after WLC reload

Hello Sandeep, 

Thanks for the prompt response, 

When HA was broken box itself asked for saving the config and I have saved the config.  I will soon open the TAC case.

 

Regards

Sharath

 

Everyone's tags (1)
Highlighted

Re: Lost AP license after WLC reload

That is not normal at all. Opening a TAC case is what I would also recommend.

 

 

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