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Beginner

Not maintaining AP maintenance licensing support - CON-ECMU-X

If someone elects not to purchase/renew the ECMU maintenance on their AP licensing currently tied to a WLC (5520 in this case), what exactly can happen? Will Cisco refuse support it a TAC case is opened on the WLC? 

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VIP Advocate

Re: Not maintaining AP maintenance licensing support - CON-ECMU-X

No idea about this specific license, but normally, if the hardware is not covered under a valid contract, you can't open a TAC for that hardware.
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Beginner

Re: Not maintaining AP maintenance licensing support - CON-ECMU-X

Thanks for the reply. In this case the 5520 WLC would still be under current maintenance. The customer wants to drop the licensing specific maintenance. 

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Hall of Fame Community Legend

Re: Not maintaining AP maintenance licensing support - CON-ECMU-X

Go HERE and turn to page 1.

The old "terminology" was "SWSS" and now it has been "rebranded" as CON-ECMU (to confused people).  

This is the most "basic" (cheapest) license.  Without this, there is nothing one can really do:  No TAC support, no software updates & no support documents (such as configuration guides, etc.).  

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