06-16-2019 02:00 AM - edited 07-05-2021 10:33 AM
Dears,
I have Cisco AIR-CAP2702i-E-K9 access point and it was perfectly working till yesterday through PoE without any issues. suddenly it's stopped and when I checked with console cable there is no response from AP and the LED is Off.
Just now I have tried to power on the AP with DC power adapter it started working and then I connected to the network, surprisingly it got associated tot he WLC and started propagating the signal. and working fine.
So I reset the AP by pressing the mode button with help of DC adapter. but still, the issue persists.
Anybody, please help me to resolve this PoE issue.
Regards,
Khaleelur Rahman
06-16-2019 02:30 AM
Hi
What does show power inline show? Is the AP drawing power?
I guess if you have confirmed the poe issue is on the AP side and not on the switchport .. it would be an RMA.
Just wondering .. if it worked with DC power why did you reset it using the mode button?
Regards
06-16-2019 03:00 AM
Have you tried using a different PoE port on the switch in case the switch port is damaged?
06-16-2019 03:48 AM - edited 06-16-2019 03:56 AM
Hi Philip,
Yes, I have tried.
Also, I have connected one brand new AP to the same switch port that is working fine.
06-16-2019 04:57 AM
vip advisor gets a reply .. fair enough :)
06-16-2019 05:10 AM
06-16-2019 06:38 AM
Yes. Model is Cisco WS-C2960X-48LPD-L
06-16-2019 11:01 AM
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