Problem installing certificate .pem to WLC4404

[Jesus Cano Villar]

Hi, im having several problems trying to upload my auth certificate to WLC. I tried upload to WLC but im having a error "ERROR INSTALLING CERTIFICATE" 

I have seen this link. Which it seems interesting to me but i cant access.. can someone tell me how to access here?????

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsy88149

thanks

[Jesus Cano Villar]

This is the error

TFTP Webauth cert transfer starting.

TFTP receive complete... Installing Certificate.

*TransferTask: Jan 22 16:50:28.849: sshpmAddWebauthCert: Extracting private key from webauth cert and using bundled pkcs12 password.

*TransferTask: Jan 22 16:50:30.800: sshpmDecodePrivateKey: calling ssh_skb_decode()...

*TransferTask: Jan 22 16:50:32.716: sshpmDecodePrivateKey: SshPrivateKeyPtr after skb_decode: 0x31afbb70

*TransferTask: Jan 22 16:50:32.717: sshpmAddWebauthCert: got private key; extracting certificate...

*TransferTask: Jan 22 16:50:32.723: sshpmAddWebauthCert: extracted binary cert; doing x509 decode

*TransferTask: Jan 22 16:50:32.724: sshpmAddWebauthCert: doing x509 decode for 1319 byte certificate...

Error installing certificate.

[eyracastillorodriguez]

Jesus:

Do you follow this steps:

http://www.cisco.com/en/US/tech/tk722/tk809/technologies_configuration_example09186a00806e367a.shtml

if you still with the problem contact me =)

[Abhishek Abhishek]

You can try using DER = The DER extension is used for binary DER encoded certificates. These files may also bear the CER or the CRT extension.  

[Saurav Lodh]

similar issues :

https://supportforums.cisco.com/discussion/10811806/upload-pem-file-wlc

[sobhardw]

Please refer to the below Community :

https://supportforums.cisco.com/discussion/10811806/upload-pem-file-wlc

[mohanak]

Chained certificate can not have Wildcard * character in hostname

CSCsy88149

Description

Symptom:
Web-Auth client (user laptop) while trying to do web redirection receives the error " There is a problem with the website's security certificate", although redirection is successful and user is allowed access.


Conditions:
Wireless client doing Web Authentication using IE6, IE7 or Firefox web browser and the WLC using uploaded third party certificate having wildcard * in the Hostname.


Workaround:
Use of a Hostname in the certificate without the wildcard param *. eg. wifi.longueuil.ca instead of *.longueuil.ca

Further Problem Description:
Web Authentication for Internal Guest access on a Wireless LAN Controller running code 5.2.178.0. 3rd party certificate including a wildcard * in the Hostname uploaded it to the WLC. The WLC accepts the certificate without error. When a client running IE6, IE7 or Firefox connects to the Guest WLAN, it receives the error "There is a problem with the website's security certificate". If they choose to continue the web authentication works and the user is allowed access.