cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Community Helping Community

173
Views
0
Helpful
1
Replies
Beginner

WAP371 APs - deauthentications and disassociations

Hi all,

My WiFi network suffers from constant deauthentications and disassociations. Sometimes I can't reconnect the laptop until I reboot the AP. Tried what was suggested in other thread which helped the guy but it didn't help me, which was disabling n for 2.4GHz and n/ac for 5GHz, leaving as seen here:

 

2.4GHz.PNG5GHz.PNG

 

 

 

 

 

 

 

 

 

Currently I have there 6x WAP371 and their logs look pretty much the same, that's from one of them:

Log Table  

Time StampSeverityServiceDescription 
Nov 14 2019 10:23:43debughostapd[4537]station: 2c:61:f6:ba:88:25 deauthenticated 
Nov 14 2019 10:23:43infohostapd[4537]STA 2c:61:f6:ba:88:25 disassociated from BSSID 84:8a:8d:f4:1f:b0 reason 8: Sending STA is leaving BSS 
Nov 14 2019 10:23:43debughostapd[4537]station: 2c:61:f6:ba:88:25 deauthenticated 
Nov 14 2019 10:23:43infohostapd[4537]STA 2c:61:f6:ba:88:25 deauthed from BSSID 84:8a:8d:f4:1f:b0 reason 4: Disassociated due to inactivity 
Nov 14 2019 10:21:26infohostapd[4537]STA 2c:61:f6:ba:88:25 associated with BSSID 84:8a:8d:f4:1f:b0 
Nov 14 2019 10:21:26infohostapd[4537]Assoc request from 2c:61:f6:ba:88:25 BSSID 84:8a:8d:f4:1f:b0 SSID Project - 5G 
Nov 14 2019 10:16:46infohostapd[4537]STA e4:9a:dc:e9:b5:1f associated with BSSID 84:8a:8d:f4:1f:b0 
Nov 14 2019 10:16:46infohostapd[4537]Assoc request from e4:9a:dc:e9:b5:1f BSSID 84:8a:8d:f4:1f:b0 SSID Project - 5G 
Nov 14 2019 10:16:46errhostapd[4537]trying to deauthenticate to station e4:9a:dc:e9:b5:1f, but not authenticated 
Nov 14 2019 10:16:46errhostapd[4537]trying to update accounting statistics, station e4:9a:dc:e9:b5:1f not found 
Nov 14 2019 10:16:46infohostapd[4537]STA e4:9a:dc:e9:b5:1f deauthed from BSSID 84:8a:8d:f4:1f:b0 reason 3: STA is leaving IBSS or ESS 
Nov 14 2019 10:15:50infohostapd[4537]STA e4:9a:dc:e9:b5:1f deauthenticated for reason 15: 4-way handshake timeout 
Nov 14 2019 10:15:50infohostapd[4537]Station e4:9a:dc:e9:b5:1f had an authentication failure, reason 16 
Nov 14 2019 10:15:47infohostapd[4537]Station e4:9a:dc:e9:b5:1f had an authentication failure, reason 22 
Nov 14 2019 10:15:45infohostapd[4537]Station e4:9a:dc:e9:b5:1f had an authentication failure, reason 22 
Nov 14 2019 10:15:44infohostapd[4537]Station e4:9a:dc:e9:b5:1f had an authentication failure, reason 22 
Nov 14 2019 10:15:44infohostapd[4537]STA e4:9a:dc:e9:b5:1f associated with BSSID 84:8a:8d:f4:1f:b8 
Nov 14 2019 10:15:44infohostapd[4537]Assoc request from e4:9a:dc:e9:b5:1f BSSID 84:8a:8d:f4:1f:b8 SSID Project 
Nov 14 2019 10:15:13infohostapd[4537]STA e4:9a:dc:e9:b5:1f deauthenticated for reason 15: 4-way handshake timeout 
Nov 14 2019 10:15:13infohostapd[4537]Station e4:9a:dc:e9:b5:1f had an authentication failure, reason 16 
Nov 14 2019 10:15:10infohostapd[4537]Station e4:9a:dc:e9:b5:1f had an authentication failure, reason 22 
Nov 14 2019 10:15:08infohostapd[4537]Station e4:9a:dc:e9:b5:1f had an authentication failure, reason 22 
Nov 14 2019 10:15:07infohostapd[4537]Station e4:9a:dc:e9:b5:1f had an authentication failure, reason 22 
Nov 14 2019 10:15:07infohostapd[4537]STA e4:9a:dc:e9:b5:1f associated with BSSID 84:8a:8d:f4:1f:b8 
Nov 14 2019 10:15:07infohostapd[4537]Assoc request from e4:9a:dc:e9:b5:1f BSSID 84:8a:8d:f4:1f:b8 SSID Project 
Nov 14 2019 10:14:36infohostapd[4537]STA e4:9a:dc:e9:b5:1f deauthenticated for reason 15: 4-way handshake timeout 
Nov 14 2019 10:14:36infohostapd[4537]Station e4:9a:dc:e9:b5:1f had an authentication failure, reason 16 
Nov 14 2019 10:14:33infohostapd[4537]Station e4:9a:dc:e9:b5:1f had an authentication failure, reason 22 
Nov 14 2019 10:14:31infohostapd[4537]Station e4:9a:dc:e9:b5:1f had an authentication failure, reason 22 
Nov 14 2019 10:14:30infohostapd[4537]Station e4:9a:dc:e9:b5:1f had an authentication failure, reason 22 
Nov 14 2019 10:14:30infohostapd[4537]STA e4:9a:dc:e9:b5:1f associated with BSSID 84:8a:8d:f4:1f:b8 
Nov 14 2019 10:14:30infohostapd[4537]Assoc request from e4:9a:dc:e9:b5:1f BSSID 84:8a:8d:f4:1f:b8 SSID Project 
Nov 14 2019 10:14:01infohostapd[4537]STA e4:9a:dc:e9:b5:1f deauthenticated for reason 15: 4-way handshake timeout 
Nov 14 2019 10:14:01infohostapd[4537]Station e4:9a:dc:e9:b5:1f had an authentication failure, reason 16 
Nov 14 2019 10:13:58infohostapd[4537]Station e4:9a:dc:e9:b5:1f had an authentication failure, reason 22 
Nov 14 2019 10:13:56infohostapd[4537]Station e4:9a:dc:e9:b5:1f had an authentication failure, reason 22 
Nov 14 2019 10:13:55infohostapd[4537]Station e4:9a:dc:e9:b5:1f had an authentication failure, reason 22 
Nov 14 2019 10:13:55infohostapd[4537]STA e4:9a:dc:e9:b5:1f associated with BSSID 84:8a:8d:f4:1f:b8 
Nov 14 2019 10:13:55infohostapd[4537]Assoc request from e4:9a:dc:e9:b5:1f BSSID 84:8a:8d:f4:1f:b8 SSID Project 
Nov 14 2019 10:12:18infohostapd[4537]STA e4:9a:dc:e9:b5:1f deauthenticated for reason 15: 4-way handshake timeout 
Nov 14 2019 10:12:18infohostapd[4537]Station e4:9a:dc:e9:b5:1f had an authentication failure, reason 16 
Nov 14 2019 10:12:15infohostapd[4537]Station e4:9a:dc:e9:b5:1f had an authentication failure, reason 22 
Nov 14 2019 10:12:13infohostapd[4537]Station e4:9a:dc:e9:b5:1f had an authentication failure, reason 22 
Nov 14 2019 10:12:12infohostapd[4537]Station e4:9a:dc:e9:b5:1f had an authentication failure, reason 22

 

This network is essentially combined of the following:
 - 2x Cisco SG350X-24P

 - 2x Ubiquiti NanoStation 5AC (PTP link between the switches/sites)

 - 6x Cisco WAP371 (4 at one site and 2 at the other)

Additional info:

All APs work as Single Point Setup and all are affected, regardless of the site.
DHCP is on HP server (first site with 4 APs).

No issues with Ethernet network at all at both sites.

There are three VLANs configured on switches, APs are using only one of them.
No other WiFi network in the area.

Up to 30 wireless clients in total across all APs.
Wireless clients move their devices only occasionally, rarely.
All firmware up to date.

Help.

 

Everyone's tags (2)
1 REPLY 1
Beginner

Re: WAP371 APs - deauthentications and disassociations

Help. Anyone. Please.

CreatePlease to create content
Content for Community-Ad

August's Community Spotlight Awards