WIFI Guest user not be prompted with login page

[peter.zhu]

We have situation that guest user not be prompted with https login page. The local AP register on remote WLC, AP model 2802 ; WLC model 5520 and software 8.2.151.0

Any advice what could be cause ?

[balaji.bandi]

Suggest to check the configuration, where did you stuck.

example :

https://www.cisco.com/c/en/us/support/docs/wireless-mobility/wlan-security/71881-ext-web-auth-wlc.html

Troubleshooting :

https://www.cisco.com/c/en/us/support/docs/wireless/5500-series-wireless-controllers/108501-webauth-tshoot.html