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Beginner

Re: Win10 clients can not connect/roam to 2802i-e but roams fine with 2702i-2 in the same area

I agree that client should be able to run without FT. But it looks that some PDA's in a remote location has different wifi-profile. Those PDA's goes offline and does not reassociate until enabling FT. This isn't the biggest issue to be clear. That is a client issue which maybe fixed by deploying new wifi profile. But I have more problems with FT in adaptive mode with flexconnect only locations with 2800.
VIP Advocate

Re: Win10 clients can not connect/roam to 2802i-e but roams fine with 2702i-2 in the same area

But does it work correct with FT completely disabled? When you have it on "Adaptive" a client might try to use it, even if its driver is buggy.
Beginner

Re: Win10 clients can not connect/roam to 2802i-e but roams fine with 2702i-2 in the same area

Did not try that yet. I will check it out.
Beginner

Re: Win10 clients can not connect/roam to 2802i-e but roams fine with 2702i-2 in the same area

Any idea what this means: wl_add_acl_list_mac:4479: ACL List MAC Table is Full Not able to new MAC
VIP Advocate

Re: Win10 clients can not connect/roam to 2802i-e but roams fine with 2702i-2 in the same area

Never seen that message, you might want to open/inform TAC about it.
Beginner

Re: Win10 clients can not connect/roam to 2802i-e but roams fine with 2702i-2 in the same area

Sorry no bug# available for me. I just got this on short notice from our partner company without reference to the actual bug#
Beginner

Re: Win10 clients can not connect/roam to 2802i-e but roams fine with 2702i-2 in the same area

1. Are the APs joined on the same WLCs?
2. Is FT enable?
3. Is that specific AP on flexconnect and in standalone mode or has lost association with WLC?
4. Are the APs on different AP Groups and/or Flexconnect Groups?
5. Is WPA gtk-randomize State enabled?
6. Can you please show the output of "show advance eap"

 

Cheers,

 

Raffy

Beginner

Re: Win10 clients can not connect/roam to 2802i-e but roams fine with 2702i-2 in the same area

1. All APs are in the same WLC.
2. FT is in adaptive mode.
3. It is in FlexConnect mode and is associated to WLC as all other APs.
4. All APs are in the same flexconnect group with correct vlan maping.
5. WPA gtk-randomize is disbaled.
6.
EAP-Identity-Request Timeout (seconds)........... 5
EAP-Identity-Request Max Retries................. 2
EAP Key-Index for Dynamic WEP.................... 0
EAP Max-Login Ignore Identity Response........... enable
EAP-Request Timeout (seconds).................... 30
EAP-Request Max Retries.......................... 2
EAPOL-Key Timeout (milliseconds)................. 2000
EAPOL-Key Max Retries............................ 0
EAP-Broadcast Key Interval....................... 3600
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Beginner

Re: Win10 clients can not connect/roam to 2802i-e but roams fine with 2702i-2 in the same area

Dear,

 

did you find the solution at this problem?

I'm having your identical problem and I have also opened a TAC but I'm still without a valid solutions.

I can add that the problem is present also with FT disabled.

Beginner

Re: Win10 clients can not connect/roam to 2802i-e but roams fine with 2702i-2 in the same area

sorry, we didn't find a solution but only a workaround. We have replaced the
Flexconnect 2800 with new 1800 APs, which solved the issue for us.


Beginner

Re: Win10 clients can not connect/roam to 2802i-e but roams fine with 2702i-2 in the same area

Check if you are using FT if yes disable it and try again. If no check if you are using K,V deactivate it and test it. Check the debugs and see if client and AP are responding correct during epol key exchanging. It did not help us to tune epol timers. 

Cisco Employee

Re: Win10 clients can not connect/roam to 2802i-e but roams fine with 2702i-2 in the same area

Do you have debug client log when things happen?

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