cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Cisco Community Designated VIP Class of 2020

1755
Views
0
Helpful
2
Replies
Highlighted
Beginner

Wireless Clean Air Oper Status ERROR

We have installed a number of Cisco Wireless 3502-07 in China and i can not get the Clean Air Oper status to change to UP. At the meoment i have ERROR. I have have tried to disable and enable the the Clean Admin Status from the Access Point 802.11b/g/n and then select the AP and change configuration.

Does anyone know who to resolve this ?                 

2 REPLIES 2
Cisco Employee

Wireless Clean Air Oper Status ERROR

Hi Balbir,

What controller platform and software version are you currently running?

What is the full part number for the AP?(ie. AIR-CAP3502I-A-K9)

Are there any relevant Traplogs for the ERROR state?  You can view the traplogs under Monitor > Most Recent Traps or grab it from the CLI via "show traplog"

Cheers, Erwin ______________________________________ How helpful was I? Don't forget to rate me when you have the chance!
Cisco Employee

Wireless Clean Air Oper Status ERROR

#Can you try to enable from cli.

#Also confirm whether cleanair works or not while its showing disabled.

#Check the AP crash log for AP crashes.

#Are all APs affected, do you've different country/region 3500 APs that's not seeing this issue.

CreatePlease to create content
Content for Community-Ad

August's Community Spotlight Awards