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Wireless - single AP not accepting client for certain SSID

a4ter
Level 1
Level 1

This is a little strange situation we had yesterday.  

we had multiple SSID wireless service and only one of SSID was getting serviced while the others not.

what I noticed from 'show ap auto-rf 802.11a [WAP-name]' command was following.. 

normal working APs had a value but this malfunctioning AP had 'unknown' value, what would be the situation that this will have 'unknown' rather than a dBm value?

 

Current Channel Average Energy............... unknown

    Previous Channel Average Energy.............. unknown

2 Replies 2

patoberli
VIP Alumni
VIP Alumni
Looks like the AP radio crashed.
What software version is running on the WLC or AP? You probably should upgrade.

Leo Laohoo
Hall of Fame
Hall of Fame
What firmware is the controller running on?
Review Cisco Networking products for a $25 gift card