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Wireless user getting disconnected frequently .

Hi ,

I am new to wireless , i am facing client disconnection in my site .

We use a Wism module on 6500 series switch .

Some times when user tries to connect his laptop he will not get authenticated but after a restart it may work for some hours then again the same disconnection issue will reoccur .

I have captured the output of debug client <mac-address > from the WLC and attached the same .

kindly help me in resolving the issue .

Thank you !

Regards

Angus

2 REPLIES 2
Cisco Employee

Re: Wireless user getting disconnected frequently .

Fri Jan 14 10:17:54 2011: 90:4c:e5:2c:1e:b4 Sending EAP-Failure to mobile 90:4c:e5:2c:1e:b4 (EAP Id 135)

Apparently, whatever you are using as radius server is rejecting the authentication. You should look into the reason of the reject on the radius server.

Nicolas

Cisco Employee

Re: Wireless user getting disconnected frequently .

Hii ,

As suggested by Nicholas , AAA server is rejecting the client . Check the radius logs for the reason. Is this problem with all clients or particular clients only ? You can reduce the session time out on the controller and  check if the problem happens every time client tries to reauth.

Thanks

Vinay

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