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WLAN SSID for computers is ok, but for smartphones and tablets no

LCMC
Level 1
Level 1

i have created one SSID new, and the configurations i think is okay. the clients with laptop can connect but the clients with smartphones and tablet can not reach. The customers con tablet and smartphones can see the SSID but try to connect and they can not.
what can i check?

 

Controller 2504

Sortfware version 7.6.130

Regards

 

Luis Coiro
1 Accepted Solution

Accepted Solutions

Post the output of "show wlan <wlan_id>" output from your WLC CLI.

I think you may have configured some security settings that may not compatible.

HTH

Rasika

View solution in original post

3 Replies 3

Post the output of "show wlan <wlan_id>" output from your WLC CLI.

I think you may have configured some security settings that may not compatible.

HTH

Rasika

Manalage thanks, i resolved the issue with another commentary from you, you are the best one of the forums. For the principiants all the help from you is like a glass water on the desert.

with this discution i resolved the issue:
https://supportforums.cisco.com/discussion/12373736/trouble-ipads-and-wireless-connectivity

but, anyway if you can check my issue for clarify doubts... 
i have two WLAN with the same interface. is this possible??

 

Thank you very much, God bless you

Luis Coiro

Good to hear that & thanks for the kind words of appreciation. We are here to help you in broader community.

i have two WLAN with the same interface. is this possible??

Yes it is possible.

Had a look on your WLAN config and seems good for me 

HTH

Rasika

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