WLC 2100 no console

[colin.powell]

I have a fairly simple WLC 2100 configured to control two APs. We had a power outage a few days ago, and though the WLC was on a surge protector, it did not come back up properly after the outage. The STATUS light sticks at amber and I can't get any console response. At this point I'm not sure what to do except replace the WLC, though I'm loathed to do that as our budget was just cut substantially for next year and we're trying to turn nickels into pennies.

Thanks much!

[Scott Fella · Accepted solution]

You should be fine with getting it RMA'd:

http://www.cisco.com/en/US/docs/general/warranty/English/LH2DEN__.html

[colin.powell]

Thanks for the prompt reply. Now I have to go digging through paperwork looking for when it was purchased and from whom! Just started working here 9 months ago...

[Scott Fella]

Should still be under your company hoepfully.  Since its not past 5 years of EOL you will be able to RMA that device.

[Scott Fella]

Take a look at this thread... you should just be able to call it in I would think:

https://supportforums.cisco.com/message/3495435#3495435