01-09-2020 04:41 AM - edited 07-05-2021 11:31 AM
Hi.
Do I need to request 2 licenses for every appliance (HA-setup) - Because I am getting the following error:
Licensing HA configuration error:
Reservation type in active and standby does not match
Or will just one license do? If so, what's the problem then?
000086: Jan 9 2020 16:00:07.155 LOCAL: %LINEPROTO-5-UPDOWN: Line protocol on Interface TwoGigabitEthernet0/0/0, changed state to up
000087: Jan 9 2020 16:00:07.159 LOCAL: %SMART_LIC-2-PLATFORM_ERROR: Smart Licensing has encountered an internal software error. Contact TAC: Udi List does not properly match the local Udi with its current Role
000088: Jan 9 2020 16:00:07.159 LOCAL: %SMART_LIC-6-HA_ROLE_CHANGED: Smart Agent HA role changed to Active.
000089: Jan 9 2020 16:00:07.161 LOCAL: %SMART_LIC-2-PLATFORM_ERROR: Smart Licensing has encountered an internal software error. Contact TAC: Udi List does not properly match the local Udi with its current Role
/Q
01-09-2020 06:02 AM
normally in 5500-series HA setup , (i guess the 9800 behaves similar)
you need one license for the primary(active) device
and none for the secondary(stand-by) one of the pair needs to be a HA-SKU
he license is loaded on the primary device, and not on the standby
and the license is attached to the UDI (serialno) of the primary device.
only when the primary fails, the standby can use the licenses known to the primary
do you already have a HA setup?
if yes , first make sure the active device is the primary load the license on the device with the right SKU
01-09-2020 03:06 PM
Yes, I already have a HA setup - i tried to return the license and installed it again same error
WLC#show license status
Smart Licensing is ENABLED
Utility:
Status: DISABLED
License Reservation is ENABLED
Data Privacy:
Sending Hostname: yes
Callhome hostname privacy: DISABLED
Smart Licensing hostname privacy: DISABLED
Version privacy: DISABLED
Transport:
Type: Callhome
Registration:
Status: REGISTERED - SPECIFIC LICENSE RESERVATION
Export-Controlled Functionality: ALLOWED
Initial Registration: SUCCEEDED on Jan 10 06:54:20 2020 LOCAL
License Authorization:
Status: NOT AUTHORIZED
Licensing HA configuration error:
Reservation type in active and standby does not match
Export Authorization Key:
Last return status: SUCCEEDED on Jan 10 06:54:20 2020 LOCAL
Features Authorized:
<none>
FYI i am not using call-home but using procedure Specified License Reservation (SLR) meaning no internet connection to Cisco) https://www.cisco.com/c/en/us/td/docs/wireless/controller/9800/16-11/config-guide/b_wl_16_11_cg/smart-licensing.html
/Q
01-16-2020 12:18 AM - edited 01-16-2020 12:33 AM
looking att your output: Reservation type in active and standby does not match
And reading the documentation:
Smart Licensing Reservation Types
License reservation is a mechanism to reserve node locked licenses and install them on the controller.
The following are the license reservation types:
Permanent License Reservation (PLR)—All licenses are reserved.
Specified License Reservation (SLR)—Only specific licenses are reserved. Supports term licenses.
The controller supports four different entitlement registration or reporting on Smart Licensing or service reservation. Every connecting AP requires a Cisco DNA Center License to leverage the unique value properties of the controller.
collect and compare output from both controllers
show license all
show license status
show version | i License|license
you should check step-3 in the license requested
Command or Action | Purpose | |
---|---|---|
Step 1 |
Login to CSSM. |
|
Step 2 |
Enter the request code in CSSM. (See Using Specified License Reservation (SLR)) |
|
Step 3 |
Select the licenses that are required as per the license active on your controller. |
01-15-2020 11:55 PM
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