In this document Cisco TAC engineer "Michael Combs" has explained about issue - 7925G handsets failing Association to AP due to Association Status code 201 and Reason: 'Call failed: TSPEC QOS Policy does not match'
Cause / Problem Description
7925g issues - Phones are not able to register to CUCM
5500 Series Wireless LAN Controller (AIR-CT5508)
WLAN with Cisco Unified Wireless IP Phones
AIR-CT5508-50-K9 // upgraded firmware for phones and wireless controller will not accept phone registrations
Debug on the WLC showed that the 7925G was failing association as the AP was returning an Association status code of 201.
This is due to a TSPEC request from the handset being refused due to the WLAN configuration. The WLAN the 7925G was attempting to connect to was configured with a QoS profile of Silver (UP 0,3), rather than Platinum (UP 6,7) as required. This lead to a TSPEC mismatch for voice traffic/action frame exchange from the handset via the WLAN, and ultimately a rejection from the AP.
Create a new WLAN with a QoS profile of Platinum specifically for the 7925G handsets and configured as per established best practices, and as defined in the 7925G deployment guide:
I have a 4400 series controller running 5.9.193 code. In the last few days, 50% of my access-points no longer appear in the controller, even though I can ping the access-points from the controller. I can see the APs in CDP on the switches I have trie...
Hi all,I've problem with a WLC 5520. few Clients an IP 0.0.0.0.Software Version is 18.104.22.168 Around 30% are not OK. The problem is, we are testing on our secondary wlc all AP are moving in Secondary WLC perfectly but the few client&n...
- I have a WLC5508 running 22.214.171.124- I have our primary/production SSID on VLAN1 with RADIUS authentication managed through Windows group policy. The domain controller is the RADIUS server. Encryption is WPA2.- When I place a laptop in the co...
Hello, I have a WLC-7510 version 126.96.36.199 and AP models AIR-AP1832I and IW3702.After upgrade from 188.8.131.52 to 184.108.40.206, we have the following problem:Sometimes clients are not redirected to captive web portal.Same client, same AP, sometimes it works, s...
Hello all,I want to upgrade WLC 2504 and I have the output below.Bootloader Version....................1.0.20Field Recovery Image Version..............1.0.0Firmware Version......................PIC 16.0From the bootloader version it seems that it is runni...