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Access point does not accept the new firmware - downloaded file is uncompressed

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Core Issue

When trying to load new firmware, the access point does not accept the firmware because the hardware does not accept compressed files.

Resolution

Make sure the executable or zip file downloaded is uncompressed before attempting to load it. The hardware does not accept compressed files.  The firmware file extension of a Vxworks 350/1200 series wireless product is img. The firmware file extension of an Cisco IOS  1100/1200 series wireless product is tar.
For more information regarding upgrading VxWorks based AP1200s see Managing Firmware and Configurations for the AP1200.

For more information regarding upgrading VxWorks based AP350s see Managing Firmware and Configurations for the AP350.

For more information regarding upgrading IOS based access points see Managing Firmware and Configurations for IOS based access points.

Problem Type

Upgrade

Error message

Products

Access point

Product OS

VxWorks

IOS

VxWorks Errors, Warnings, Statistics and Log Messages

Bad File Format

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