cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

The access point GUI does not appear normal

2929
Views
0
Helpful
0
Comments

 

 

Introduction

 

The access point GUI does not appear normal

 

Resolution

The access point GUI can look different or might not look normal to the user if the IOS  image files that run on the access point are corrupted.  First reset[Hardware or Software] the Access Point and see if the GUI recovers. If this doesn't work then you need to reload the firmware on the access point.

Note: It is observed sometimes that while you reload the firmware, you might receive the error not enough space available error message. In this situation you must erase the Flash first and then try to reload the firmware in order to resolve the issue.

 

download page.jpg

 

In order to download the firmware image, refer to  Download Center pages.

 

Problem Type

Other software issues

 

Products

Access point

 

Product OS

IOS

 

Device Access Method

GUI Interface

 

Reference Link

 

For more information about uploading firmware, refer to Managing Firmware and Configurations.

Note: Refer to Release-notes section of each access point series for errors during upgrade.

CreatePlease to create content
Content for Community-Ad
August's Community Spotlight Awards