The "DOT11-4-CANT_ASSOC: Cannot associate: [chars]" error message appears

[TCC_2]

Core Issue

The DOT11-4-CANT_ASSOC: Cannot associate: [chars] error message appears because the unit cannot establish a connection to a parent access point (AP) for the reason displayed in the error message.

Resolution

Check for these basic configurations:

• Channel number
  
  
• Authentication issues, such as Wired Equivalent Privacy (WEP), WiFi Protected Access (WPA) , or Extensible Authentication Protocol (EAP) Authentication, if configured
  
  
• Service Set Identifier (SSID) mismatch

If these configurations are fine, check for these:

• Data Rates
  
  
• Power Settings

The wireless client cannot associate to the access point