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User receives the error message "RADIUS: response-authenticator decrypt fail, pak len 32" on a Access point.

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Core Issue

The error message appears if there is a  mismatch in the shared-key between the RADIUS server and the Cisco  Aironet Access point.

Resolution

Ensure that the shared-key used on the RADIUS server and the AP are the same.Such problem can occur due to invisible  space " "  character at the end of the key.Re-enter the key manually,do not copy/ paste the key on Access point and the RADIUS server.

For more information, refer to Error and Event Messages.

Problem Type

Error message

Products

Access point

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