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Windows XP is failing to find a certificate to authenticate to the network - client certificate is not installed for the user account

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Core Issue

A client certificate for the user account has not been installed.

Resolution

If you see a message indicating that Windows XP is failing to find a certificate to authenticate to the network, verify that you have installed a client certificate for the user account.

See chapter 6 of the (PDF) Extensible Authentication Protocol Transport Layer Security Deployment Guide for Wireless LAN Networks for further EAP-Transport Layer Security (EAP-TLS) troubleshooting tips.

Problem Type

Client / Device cannot authenticate

Install

Error message

Products

WLAN adapters (wireless card) / ACU (Aironet Client Utility)

Security Options

EAP

Client OS Type

Windows XP

Client OS Errors, Warnings, Statistics and Log Messages

Failed to find authentication certificate

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