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WLC 5508 show Reason:Unspecified ReasonCode: 1 in Web-Auth

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hi guys,

i meet a problem in config the WLC 5508 ,

there are two ssid in my WLan , one  use ACS for authenticaion , the other use local database for Web-auth ,

when i use the first ssid which use ACS authecation ,it run normally ,

but i  use the local auth for Web-auth , it alway so Reason:Unspecified ReasonCode: 1  and disconect in every 40 minutes , after disconnect i must reauthtication .

there is some log in WLC

9Wed Apr 7 02:32:38 2010RADIUS server 172.21.30.20:1813 activated on WLAN 1
10Wed Apr 7 02:32:38 2010RADIUS server 172.18.30.20:1813 deactivated on WLAN 1
11Wed Apr 7 02:32:38 2010RADIUS server 172.18.30.20:1813 failed to respond to request (ID 121) for client 00:25:56:32:27:cf / user 'unknown'
12Wed Apr 7 02:32:31 2010Client Authenticated: MAC Address:00:25:56:32:27:cf base Radio MAC:c4:7d:4f:47:7a:f0 Slot: 0 User Name:egsolar\bhaas IP Addr:172.21.43.50 SSID:EGSMAMARBSD
13Wed Apr 7 02:32:26 2010Client Deauthenticated: MACAddress:00:25:56:32:27:cf Base Radio MAC:c4:7d:4f:47:7a:f0 Slot: 0 User Name: efg\abcd Ip Address: 172.21.43.50 Reason:Unspecified ReasonCode: 1
14Wed Apr 7 02:29:57 2010RADIUS server 172.18.30.20:1813 activated on WLAN 1
15Wed Apr 7 02:29:57 2010RADIUS server 172.17.30.20:1813 deactivated on WLAN 1
16Wed Apr 7 02:29:57 2010RADIUS server 172.17.30.20:1813 failed to respond to request (ID 136) for client 00:21:e9:a7:5d:77 / user 'unknown'
17Wed Apr 7 02:29:54 2010RADIUS server 172.17.30.20:1813 activated on WLAN 1

my wlc is the newest version of 5508 ,


Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 6.0.196.0
Bootloader Version............................... 1.0.1
Field Recovery Image Version..................... 6.0.182.0
Firmware Version................................. FPGA 1.3, Env 1.6, USB console 1.27
Build Type....................................... DATA + WPS

System Name...................................... XXXX

System Location.................................. XXXX
System Contact................................... XXXX

System ObjectID.................................. 1.3.6.1.4.1.9.1.1069
IP Address....................................... 172.21.40.20
Last Reset....................................... Power on reset
System Up Time................................... 1 days 0 hrs 11 mins 23 secs
System Timezone Location.........................
Current Boot License Level....................... base
Current Boot License Type........................ Permanent
Next Boot License Level.......................... base
Next Boot License Type........................... Permanent

Configured Country............................... CN  - China

--More-- or (q)uit
Operating Environment............................ Commercial (0 to 40 C)
Internal Temp Alarm Limits....................... 0 to 65 C
Internal Temperature............................. +34 C
External Temperature............................. +21 C
Fan Status....................................... OK

State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Enabled
Number of WLANs.................................. 3
3rd Party Access Point Support................... Disabled
Number of Active Clients......................... 6

Burned-in MAC Address............................ 88:43:E1:62:06:C0
Power Supply 1................................... Present, OK
Power Supply 2................................... Absent
Maximum number of APs supported.................. 25

thx a lot.

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