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TCC_2
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Advocate

Core Issue

Serial numbers do not show up on any of the BR 350 or AP 350s that you have by commands.

Resolution

The 350 Series APs and bridges that run VxWorks do not display the serial number in software.  The only way to identify the serial number on these units is to physically inspect the label on the hardware itself. The serial number for the  IOS AP's such as 1100 and 1200  can be found using the software.

Refer to Cisco Aironet Access Point FAQ for more information about the access point and bridge.

For more information, refer to the article The Serial Number field is blank after an upgrade from VxWorks to Cisco IOS Software

Problem Type

How to...

Product information

Products

AP 340, 350

BR 350

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