Core Issue
CRC errors can be attributed to packet collisions caused by any the following:
- A dense population of client adapters
- Overlapping Access Point (AP) coverage on a channel
- High multipath conditions due to bounced signals
- The presence of other 2.4-GHz signals from devices such as microwave ovens, wireless handset phones, etc.
Resolution
The Physical Layer Convergence Protocol (PLCP) error counter totals the number of times the client adapter started to receive an 802.11 PLCP header, but the rest of the packet was ignored due to a Cyclic Redundancy Check (CRC) error in the header. Troubleshoot PLCP CRC errors as you would other radio frequency issues.
For information on troubleshooting radio frequency issues, refer to Troubleshooting Problems Affecting Radio Frequency Communication.
Problem Type
Poor connectivity / Performance
Error message
Products
Access point
