2600-radio-5ghz-not enabling

[Anjana A]

Hi.

Ap:model:AIR-CAP2602E-E-K9

WLC-model:5508

WLC version:8.2.166.0

error msg:

tried manually enabling the radio 5ghz to the access point from the wlc and getting the mentioned error.
This slot 1 is not operational because Regulatory Domain Check has failed! Unable to enable the Cisco AP.

allowed country codes in wlc:

AU, CN, HK, ID, IN, J4, JP, KR, MY, PH, SG, TH, US, VN

AIR-CAP2602E-C-K9 in this regulatory domain it is working.

Pls suggest what needs to be done

Regards,

Anjana

[Sandeep Choudhary]

Hi Anjana,

Please also add a european(example: FR, DE..etc)country code as well and try again.

As AP is for europe regulatory domain so you must add atleast one european country code in WLC.

Regards

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[Sathiyanarayanan Ravindran]

Hi Anjana,

Appropriate Country code is not enabled on this controller to support -E- domain AP.

Enable the country code based -E- domain . Refer Wireless Compliance Tool

[Leo Laohoo · Accepted solution]

The behaviour is to be expected because you have enabled multiple countries that have CONFLICTING Regulatory Domains.