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37936
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3802i waiting for uplink IP address and reachable default gateway

chisss
Level 1
Level 1

Hello,

 

I'm trying to configure these new 3802s we got but when I plug them in, all I keep getting is "waiting for uplink IP address and reachable default gateway"

When i do capwap ap ip address and type the ip, subnet and default gateway or just IP and subnet I get "Error: invalid ip/netmask/gateway config." nothing takes. 

Any suggestions? the current VLAN doesn't assign IPs via DHCP and that's how we have all other APs (again these 3802s are new to us) 

AP Running Image     : 8.2.151.0

 

Thanks

32 Replies 32

Thanks Leo!

I saw this with CDP neighbor:

SWITCH-2960X#sh cdp nei gi1/0/1 det
-------------------------
Device ID:
Entry address(es):
  IP address: 6.23.143.254
Platform: cisco Unknown,  Capabilities: Router Trans-Bridge
Interface: GigabitEthernet1/0/1,  Port ID (outgoing port): GigabitEthernet0
Holdtime : 124 sec

 

Version :
Cisco AP Software, ap3g3-k9w8 Version: 8.2.151.0
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 2014-2015 by Cisco Systems, Inc.

advertisement version: 2
Power drawn: 26.100 Watts
Power request id: 56277, Power management id: 2
Power request levels are:26100 0 0 0 0
Power Available TLV:

    Power request id: 0, Power management id: 0, Power available: 0, Power management level: 0
Management address(es):

 

And this was spamming on the AP console port:

waiting for uplink IP address and reachable default gateway

 

What worked for me was to configure a static IP on the AP (while getting spammed the above message) using:

capwap ap ip 10.20.30.40 255.255.255.224 10.20.30.1

 

The AP almost immediately found (and joined) the local controller.  I only had three new AP's that had this issue, this would be a major headache at a larger installation.


@mfutre2 wrote:

IP address: 6.23.143.254


The IP address is actually the MAC address (of the AP) "translated" to IP.  


@mfutre2 wrote:

Cisco AP Software, ap3g3-k9w8 Version: 8.2.151.0


Have a look at this:  FN - 70143 - Some 3802 Wireless Access Points Might Be Unable to Connect to the Wired Network - Hardware Upgrade Required

Contact Cisco TAC and get them to load a different version of firmware via console.  

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