AP 2800 not getting an IP address from the Primary controller name

[ohareka70]

Hello,

I have a wireless AP 2800 which is not getting an IP address from the Primary controller name and IP

All my other APs are working ok to the same controller namely 10.4.3.11

Incidently its stuck on a green light even after a reboot 

I can ping the 10.4.3.11 address from the device ok 

AP Name : AP-01
Admin State : Enabled
AP Mode : FlexConnect
AP Submode : None
Reboot Reason : Controller Reload command
Primary controller name :
Primary controller IP : 0.0.0.0
Controller from DHCP offer : 10.224.3.11
AP join priority : 1

Thanks Kevin

[ohareka70]

This is indeed the correct wlc (dhcp server) for all the FlexConnect aps

All others are working fine

[Jurgens L]

Can you console into the AP, reload it and give us the log output from the device until it completed the reload.