06-30-2011 11:59 AM - edited 07-03-2021 08:22 PM
Hi,
I have some problem with blackberry torch 9800. They can't connect or connect about 1 time of 25 attemps. I don't know why and it's pretty hard to troubleshoot. Other phone with wifi doesn't have problem. I got a Iphone 4 and it's always connect ti the wifi networks.
So did you know problem with torch and cisco AP?
I got 2 Wism controller with software version 7.0.98.0 and all my access point is 1130 model. In the blackberry we have an option to troubleshoot wifi and even if I at 1 feet below the Access point, they can't associate and the signal is about -50dBm and signal force is about 75%
I ask this question in blackberry forum too but I want to know if people in cisco know something about it.
Thanks
07-04-2011 09:56 AM
I try to create another WLAN without the client load balancing and the problem disapears. The blackberrry phone connect successfully. It's pretty sad that blackberry doesn't support this feature. I will create specific WLAN just for blackberry users.
07-06-2011 06:21 PM
Hi Jim,
Thisnis reagrding the issue you are facing .
We already have filed a bug for the same ,please find the details .
7.2(0.7)
7.2(1.28)
7.0(119.4)
We have 7.0.119.4 ready. Please let me know if you need the same . You can open a tciket with TAC (or i can open a ticket for you ) and publish the same .
Regards ,
Sharath K.P.
Lemme know if this answered ur question and please dont forget to rate the usefull posts!!
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