can't access GUI after upload web auth certificate and reload

[dthomaz77]

I configured a new WLC 5520 today.

After getting everything sertup, including 4 SSIDs, guest vlan with web auth, 802.1x etc....I upload the web auth bundle pem cert and after reload I lost GUI access. All other services are working.

Do you guys have any documentation on how to troubleshoot this?

Thanks,

[Scott Fella · Accepted solution]

You made sure that you didn't upload the cert for management by accident? You can always go on the console and regenerate a new management certificate.

[dthomaz77]

Use this command on the WLC CLI in order to regain access to the WLC GUI while you work on getting the certificate properly signed and bundled:

'config certificate generate webauth’

Reboot the WLC afterwards and once it is back up  the WLC GUI works.

[Scott Fella]

Glad that worked for you.

[royce.varughese]

Unable to access GUI after Web admin cert install. CSR generation command was run but resulting cert was not used. Can we generate a new local cert and reload to gain access back?

[Leo Laohoo]

Post the complete output to the command "sh network summary".