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Capwap AIR-AP1852i-E-K9 can't connect with Mobility Express

We've one instalation with a Mobility Express (AIR-AP1852I-E-K9C) working with two AIR-AP1852I-E-K9 (Software 8-3-133-0 in the three cases). Recently we bought a new CAPWAP (AIR-AP1852I-E-K9)  and we put the software 8-3-133-0 but can't connect with Mobility Express. We've some screens to explain the problem. The light of the capwap is blinking Red-Orange-Green-Red-Orange-Green...

 

 

Capwap configuration picture.pngME connection APs.pngCapwap connection error picture.pngME configuration picture.png

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VIP Mentor

Re: Capwap AIR-AP1852i-E-K9 can't connect with Mobility Express

Please configure the correct time and date (NTP)setting on master AP (WLC) and then try again to join it.

 

Regards

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VIP Mentor

Re: Capwap AIR-AP1852i-E-K9 can't connect with Mobility Express

Please configure the correct time and date (NTP)setting on master AP (WLC) and then try again to join it.

 

Regards

Dont forget to rate helpful posts

View solution in original post

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Re: Capwap AIR-AP1852i-E-K9 can't connect with Mobility Express

Thanks Sandeep Choudhary for your answer. I'll try next time I'll be at the customer's installation but... how it's posible the others capwap are connected? In spite of this I will try.

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VIP Advocate

Re: Capwap AIR-AP1852i-E-K9 can't connect with Mobility Express

They probably will not anymore connect once you reboot them though.
Besides that, I suggest you upgrade to the latest 8.5 release once you are there. A lot of bugs were fixed since.
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Re: Capwap AIR-AP1852i-E-K9 can't connect with Mobility Express

Do you recommend me using version 8-151-0?

In the new installations is the version I'm installing.

And... other thing: how can I upgrade to 8.5 the capwap APs when are installed. I know how upgrade Mobility Express by web and I know how upgrade capwap throught console port but I need to bring the capwap to the office to upgrade.

Thanks

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