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Beginner

Cisco 5508 Controller 5GHz band selection

hi,

today i installed one Cisco 5508 Controller with 1262 APs only with 5GHz antennas. all radios are came up excpet 5ghz band, i tried all my level of best to get it UP. can anybody tell me if there is anything we need to really inspect to enable 5 GHz band.

Anvar

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3 REPLIES 3
Cisco Employee

Re: Cisco 5508 Controller 5GHz band selection

Several things to check :

1) what is your AP exact model ? -A ? -E ?

2) What country did you configure your WLC for ?

3) did you enable 802.11a network on the "wireless" tab ?


4) if you go to the AP radio list on the WLC, what does it say for your AP ? up ? down ?

Nicolas:

Beginner

Re: Cisco 5508 Controller 5GHz band selection

hi Nocolas,

please find below answers, and attached snapshot

1) what is your AP exact model ? -A ? -E ?

Ans:-    AP Model No  - AIR-LAP1262N-A-K9

2) What country did you configure your WLC for ?

Ans:-    Saudi Arabia

3) did you enable 802.11a network on the "wireless" tab ?

Ans:-  Yes


4) if you go to the AP radio list on the WLC, what does it say for your AP ? up ? down ?

Ans:-  802.11a/n Radios      DOWN

          802.11 b/g/n Radios  UP

         

Thanks,

Anvar

Cisco Employee

Re: Cisco 5508 Controller 5GHz band selection

As far as I know, saudi arabia is in the europe domain (-E) so this can be why your AP is not working in 5ghz.

Try setting your country code of the WLC to US and see if it works then. If it does, I suggest exchanging your APs against european ones.

Regards,

Nicolas

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