I have two access points ( AP-1 and AP-2) in one of our office area . All the AP's are connected to WLC. I see a lot of users are getting connected to AP-1 ( around 40) and Complain about slow internet speed. Whereas users connecting to AP-2 is very less ( around 6). How can i make the users connect to AP-2 Instead of AP-1. These two AP's are close to each other (may be around 10 ft away). How can i resolve this.
In wireless, roaming decision entirely determine by each client. Once they first associate to an AP, unless its roaming criteria triggered, it will stick to that AP. So you cannot do a lot to control this situation.
However, I would check power level of these APs & see if reducing AP-1 foot print help in this scenario.
You can get power details using below CLI command from your WLC
show advanced 802.11a summary
show advanced 802.11b summary
*** Pls rate all useful responses ***
I agree with all points above, since the client difference is significant (40 vs 6), I would recommend to try load balancing feature under WLAN. Keep the default client window setting which I believe is 5. After the change, after users reassociate, under idle situation you should client count load balanced as n and n+5 between 2 APs
All the AP's are connected to WLC. I see a lot of users are getting connected to AP-1 ( around 40) and Complain about slow internet speed.
1. Wireless clients make the ultimate decision to join which AP. If the wireless clients are running very old wireless NIC drivers then the behaviour you're seeing is "normal". Get the wireless NIC drivers and see if it improve things.
2. What radios are the clients complaining of slow sleep connected to? 2.4 Ghz radio?
WARNING: Enabling AP "load balancing" is counter productive.