02-11-2020 12:38 PM - edited 07-05-2021 11:41 AM
This also includes a Cisco AIR-LAP1252AG-A-K9. These APs lose POE when switches in the building are rebooted due to power outages. When the switches are back online and booted up, the APs are still powered off. In order to get the APs back online we have to disconnect the APs and then reconnect them.
- The switches are Cisco 3560Gs, 48 ports.
- This is the report I'm getting from another tech in the affected building. Theses switches were recently installed but the APs are quite old. I'm wondering do they need a firmware update to work with the switches relative to POE.
Anyway, I would appreciate any recommendations or insight you can give me on this situation.
02-11-2020 04:19 PM
02-12-2020 08:40 AM
The firmware version on the 3560g switches is 12.2. Specifically here's the image file installed.
System image file is "flash:c3560-ipbase-mz.122-50.SE5/c3560-ipbase-mz.122-50.SE5.bin"
The firmware version of the 2960x switches is 15.2(2)E6.
System image file is "flash:/c2960x-universalk9-mz.152-2.E6/c2960x-universalk9-mz.152-2.E6.bin"
I'm just wondering if the age of these APs is the issue. Should a firmware update be performed on the APs first.
02-12-2020 10:22 AM
02-12-2020 11:42 AM
I checked the Cisco WLAN Controller and when you go to Access Points/All APs and then select one of the APs you want to manage and then go to Advanced and look at Power Over Ethernet Settings - there is a setting "Pre-standard 802.3af switches that is unchecked.
In the WLAN Controller it indicated this setting should be checked for switches that support this mode of power for the model of APs I'm dealing with. I'll activate this setting and follow-up with you good folks.
02-12-2020 02:30 PM
02-12-2020 02:37 PM
I got more information from the tech and when I connected to the switches remotely found there were two types.
02-12-2020 03:52 PM
02-12-2020 03:59 PM
That's what's being reported to me though I tend to believe the problem is with aps on the 3560s.
@Leo Laohoo wrote:
And APs connected to either switches are behaving the same?
02-12-2020 05:24 PM
02-12-2020 12:57 AM
- So shut/no-shut of the involved ports where the AP's are on , doesn't help either ?
M.
02-12-2020 08:31 AM
Thanks for the reply. The tech located in the affected building doesn't have access to switches to issue the shut/no shut commands on the AP ports so I don't know if that would alleviate him from having to manually unplug/reconnect the AP.
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