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Cisco Prime 3.2 fails to authenticate to ALL WLCs.

I recently setup Cisco Identity Service Engine to be our TACACS+ for all of my companies WLCs.  We had a very week local admin account on all the WLCs and that has been removed and replaced with a more secure username and password.  The WLCs have their Priority Order > Management User set to TACACS+ then LOCAL.

 

Now I have an issue where Cisco Prime Infrastructure can not authenticate to the WLCs and collect information or push configuration changes to them.  I need help getting this ability back.

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Collaborator

Re: Cisco Prime 3.2 fails to authenticate to ALL WLCs.

Hi,

 

What error are you getting in the ISE authentication logs for the prime user? Prime also uses snmp to collect information. Do you have snmp configured on Cisco Prime?

 

Thanks

John

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