I installed virtual Prime 2.2 with temporary license on ESXI. Now temporary license is end and we bought base license. But Web interface of Prime is blocked, because temporary license is end. On cisco.com/go/license I must insert " Product ID" and " Serial number". Where can i found this parametres?
"show inventory" CLI command output should gives you what you want
prime/admin# show inventory NAME: "Cisco-VM chassis", DESCR: "Cisco-VM chassis" PID: Cisco-VM-SPID , VID: V01 , SN: xxxxxxQFJJI
*** Pls rate all useful responses ***
Hi, I'm trying to generate a Prime lic and trying to get the correct PID and serial for a Virtual appliance,
I have this:
NLPRIME/admin# sho inventory
PID: Cisco-VM-SPID , VID: V01 , SN: XXXXXXXXXXX (11 chars long)
NLPRIME:1f16c490-23c7-11e8-8287-xxxxxxxxxxxx (12 chars in the xx)
Cisco-VM-SPID and 11 chars serial, it didn't like the PID.
then I tried
PRIME-NCS-VAPL with same 11 chars serial, and still didn't like the PID.
so which is the correct PID and which of the two serial numbers?
Cisco Prime Infrastucture licenses are locked to a specific Cisco Prime Infrastructure instance based on a unique device identifier (UDI) for a physical appliance or a virtual unique device identifier (VUDI) for a virtual appliance. The identifier can be found within the Cisco Prime Infrastucture user interface under Administration > Licenses. Also if you are using the command-line interface (CLI) on the physical appliance you can use the show udi command. The identifier consists of two parts: the product ID and the serial number.
If you use CLI, you will end up with non-functional licenses and will need a TAC to get them straightened up.
Log on to your Prime web app, go to Administration -> Settings -> Appliance. Look for the Product Identifier and the Serial Number there. Use these to fulfill your licenses.
Product ID would likely be PRIME-NCS-VAPL, and the serial number will be your hostname:token. Use the whole string.
I am running PI v3.1.2. Where can I find the UDI via the GUI? It is no longer Administration -> Settings -> Appliance (I had a TAC case and the engineer told me where to find it and I can't seem to recreate that path/URL.)
I recently opened a TAC case and ran into the same issue. I was unable to find the UDI. It appears that they made changes in 3.1.2 and the "Appliance" settings are no longer visible in the GUI. I did extensive searching though all the menus and sub-menus, but to no avail.
Fortunately I had the UDI saved in an e-mail from adding more licenses earlier this summer. This sure looks like a bug to me.
According to Appendix H:
Beginning with PI 2.2 and continuing to PI 3.0, all licenses come with no node lock (Base, Lifecycle, Assurance, UCS® Server, Operations Server licenses)
UID and VUID are no longer used
You no longer need UID or VUID for ordering licenses
Not sure on the license portal if we still need to enter a valid UID to get a valid license. IMHO, that should not be the case anymore, but Cisco should be the one making the call and clarifying this.
"Appliance" page in Prime 3.1 has been moved to ADMINISTRATION --> DASHBOARDS --> SYSTEM MONITORING DASHBOARD. Expand "System Information" and you'll see the UDI for Prime 3.1