I have an issue where the captive portale won"t work properly, the problem is that I have control over the WLC only and not adipsys platform
I think I did what should be done in the WLC following the official guide provided by adipsys , here's the link to it https://docplayer.net/23047440-Hotspot-manager-configuration-guide-for-cisco-wlc-adipsys-sas-2405-route-des-dolines-06560-valbonne-sophia-antipolis.html
when a user connect to the AP, it gets redirected to the URL defined but cannot open it, like there's is no internet, thought it was HTTPS redirection problem, enabled it by using "config network web-auth https-redirect enable" but still
I just need to make sure that the problem is not from the WLC side, do you have any idea guys ? where should I look in such situation ?
Sounds like a dns issue, to verify this access the page with IP rather than URL. If you are able to access then create a public DNS A record that maps URL to the Virtual IP address, also don’t use 126.96.36.199 (if you are)
you mean the page to which the user is redirected ? i must be missing something here ... btw the WLC is not hosting the captive portal ... the hotspot manger used is Adipsys, users should be authenticated there, I used the External web athentication