03-15-2013 12:10 AM - edited 07-03-2021 11:44 PM
Hi Team,
We are getting problem only with HP ProBook 4440s laptop when try to connect on wireless through 1142 access point. As the same time if we try to connect from 1252 access point it connecting. Both AP is connected with same WLC. Also we are trying through same SSID on both AP.
Can anyone please check and let me know why we are facing issue.
Regards,
Sunil
03-15-2013 12:19 AM
Sunil,
First try to update the laptop wireless driver to the most recent and then test again. After testing and if you still have issue, post the show WLAN
Sent from Cisco Technical Support iPhone App
03-15-2013 12:19 AM
Have you upgraded the Wireless NIC firmware?
Did you try with OPEN authentication?
Did you disable Aironet IE?
03-15-2013 02:17 AM
Hi leolaohoo,
Sorry for jumping in! How do you "disable Aironet IE" ?
Regards,
m/
03-15-2013 02:21 AM
You don't disable Aironet IE on the clients. You disable Aironet IE on the AP or WLC.
03-15-2013 02:44 AM
Hi leolaohoo,
We checked the drivers its updated.
We are able to connect when AP is assosiated with WLC A and its having Aironet IE enable. But when the AP is assosiated with WLC B in which Aironet IE is disable we are facing issue. So now we enable Aironet IE enable on WLC B its not working.
03-15-2013 11:14 AM
debug client < mac address of the client > on the controller please
03-15-2013 03:45 PM
Can you try with OPEN authentication?
Are your APs in different AP groups?
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