07-25-2011 10:19 AM - edited 07-03-2021 08:28 PM
I'm currently in the process of the setting up a new wireless network and I want to test out our 7925 phones on it. When I try uploading the certificate to the phone it fails and I find the following error in the trace logs
2011-07-24 11:20:11:0910 HERMIT user.err www[176]: failed to create cert struct
2011-07-24 11:20:11:0910 HERMIT user.err www[176]: processCertAuthServer: Failed to import Authentication Server CA certificate '/htdocs/log/wireless.cer'
I created this certificate using using Windows Server 2003 and it is 2048 bits. This certificate works fine with my laptop but I'm unable to upload it to the phone. The app load currently on the phone is CP7925-MFG-D.8.LOADS. Are there any specific guidelines out there when creating a certificate for a Cisco 7925 phone?
Thanks
Solved! Go to Solution.
07-26-2011 02:42 AM
Hi,
have you read the infos from the deployment guide (page 72 - install certificates) already?
http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7925g/7_0/english/deployment/guide/7925dply.pdf
Kind regards,
Ron
07-26-2011 02:42 AM
Hi,
have you read the infos from the deployment guide (page 72 - install certificates) already?
http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7925g/7_0/english/deployment/guide/7925dply.pdf
Kind regards,
Ron
07-26-2011 08:18 AM
That's what I needed. My problem was I had saved my certificate as a base 64 encoded certificate which as the document points out is not support by the 7925 phone. I just exported my cert and resaved it. Thanks for the help!
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