07-27-2017 10:45 PM - edited 07-05-2021 07:26 AM
I am using Prime infrastructure 3.1 and MSE's version is 7.4.100.0.
I created network topology and added access point's.Now I can see clients on the list but there is no clients on the site map.
Do you have any idea about problem ?
07-28-2017 06:36 AM
First thing first ensure compatibility for wireless infrastructure- look at table 4
http://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html#52734
secondly if its compatible, you might want to match the key hash between WLC and MSE and ensure they are synced.
[root@mse ~]# cmdshell
cmd> show server-auth-info
----------------
Server Auth Info
----------------
MAC Address: 00:0c:29:xx:xx.xx
SHA1 Key Hash: 0a92acd20a9ee6b26159d4878d2bdcce7585xxxx
SHA2 Key Hash: b2516e4f014997aaf2d74468788ab308f2ed48da4ca6643ff1bfa84a6eecxxxx
Certificate Type: SSC
(5508-1) >show auth-list
Mac Addr Cert Type Key Hash
----------------------- ---------- ------------------------------------------
00:0c:29:a8:2d:50 LBS-SSC-SHA256 b2516e4f014997aaf2d74468788ab308f2ed48da4ca6643ff1bfa84a6eecxxxx
Let me know if this helps.
07-31-2017 12:40 AM
Its not working,I checked compability guide everything is ok after that I checked key hash , they matched.
What should I check now ?
07-31-2017 02:28 AM
getserverinfo - make sure MSE is running properly
telnet -p 443 from prime to MSE to ensure reacheability
Lastly try "ncs stop"/"nsc start", some bugs with similar issue have workaround with this "CSCuy43823", if still dosen't work, open a TAC case.
07-31-2017 04:34 AM
The problem solved.
Really thanks!
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