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NCS - error when trying to move Wireless Map

Michal Pytlak
Level 1
Level 1

When I'm trying to move building to new campus I'm getting below error:

"

Error(s): You must correct the following error(s) before proceeding:

Error:Unknown Exception Occurred. If the problem persists please send logs to the Tech Support.

Error:Detail: Row was updated or deleted by another transaction (or unsaved-value mapping was incorrect): [com.cisco.server.managedobjects.servicedomain.ServiceDomain#476477]

"

Can someone advice please?

5 Replies 5

Ric Beeching
Level 7
Level 7

Hi Michal,

Unfortunately that's quite an ambiguous error. Your best bet would be to log a TAC case with Cisco straight away I think and they can investigate the issue for you.

Kind regards,

Ric

-----------------------------
Please rate helpful / correct posts

Thanks Ric

Hi Michal,

Did this issue get resolved by tAC for the below issue you had?

"NCS - error when trying to move Wireless Map"

Bob Bagheri
Level 1
Level 1

I'm getting the same error on PI 1.4.0.45.  

Any luck resolving?


Bob Bagheri

Unable to move buildings to a new Campuses (occurs on random buildings)
CSCul23421
Symptom:
Prime Infrastructure may throw an exception when trying to move buildings between campuses, stating that the row was updated or deleted by another transaction.

Conditions:

Workaround:
At this time, there is no workaround.

Further Problem Description:
Review Cisco Networking products for a $25 gift card