Prime NCS unresponsive with Audit

[wirelessman]

Can't do Audit and Refresh from Config and giving the Error: Access is denied..

See attached.

[gohussai]

check the following link. It seems to me some bug issue.

Further more whats version your using for PI and do you did migration or its standalone PI ?

http://www.cisco.com/c/en/us/td/docs/wireless/ncs/1-0/release/notes/NCS_RN1-0-1.html

[wirelessman]

thank you, gohussai!

the version is:

Cisco Prime

Infrastructure

Version: 2.0 (2.0.0.0.294)

[gohussai]

1- First check credentials you are using to logon to PI [Use admin with full rights]

2- Change your Browser

3- Disable and enable auditing from PI console then use it via GUI.

For configuration and troubleshooting PI Audit check the following guide

http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/2-0/administrator/guide/PIAdminBook/maint_network_health.html#62943

Let me know the result.