I have a 4402 and recently I have not been able to access the device via the service-port interface. The service-port has an IP Address and it is connected to an access port in the Vlan which I am coming from, however it cannot even ping it's gateway, which as mentioned is within the same network. When I am at the console of the controller I can ping the service-port interface IP that I have assigned, just nothing else. Any ideas?
Adding a little more info here... When I connect to the switch the service-port is directly connected to I don't even see a mac address on that interface? I would expect to see the mac address that is shown when I type "show interface detailed service-port"... I really want to avoid having to reboot my controller, but unless someone has some ideas I believe I'm going to be forced to do just that.
Thanks for your response. While waiting I had already connected a laptop to the service-port with an IP one away from that which was statically assigned to the service-port port. The controller till does not respond, and you cannot ping the laptop from the controller, or vice-versa. Any other ideas?
